I replaced my SB6121 with an SBG6782. Did the self install, no issues. The 6782 was having some issues with connectivity, so I was going to call Comcast and have the 6121 put back on the account. Before I called, I noticed on the "my equipment" section of the website it had both modems listed as active. They both had separate bandwidth usage.
This was over 6 months ago. I was able to resolve the connection problems with the 6782 and am now using both modems in separate areas of the house.
Both bandwidth meters continue to update separately and both modems remain active. I am also only being charged for one internet connection.
Is this a mistake on Comcast's part to allow both modems to access the internet? From what I've read here recently, I shouldn't be able to do this.
Does anyone have any insight?
Edited to add topic group category. uid://455626
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