I'm an intermediate PC user and have little or no experience configuring network stuff like this.
We have Comcast HSI using their TG862G/CT here, and are using it wirelessly to go to 2 PC's, a Roku 3, and now a new Sony BDP-S5100, which also has wireless and I configured for Netflix. The Roku and Sony are in bedrooms, the Sony being the furthest distance, probably 50 feet from the modem, through walls.
( That Roku 3 is awesome, by the way, with its dual band receiver! Best streaming Netflix we've EVER had! The Roku 2 wasn't so good. )
But on the new Sony, the signal was only 18% on that, when I checked it this morning ( because it was taking me 5 minutes to load a movie ), and moving it around, I was able to get 40%. The modem is on a high up shelf but that doesn't seem to help a lot.
But about a year ago, I bought a Netgear high powered router, a WNR3500U/L, I just didn't have the know-how, to get it working with the modem, and had to remove it.
So I'm wondering if any Comcast networking techs in the Denver area might do some work on the side? Is that kind of person hard to find?
We're still paying an extra $8 a month in rent for the modem, so I'd like to get someone who could replace the modem with the same model that we could buy, and get it working with this higher powered Netgear.
The only thing that concerns me, is that Comcast would start doing their "we won't support it" nonsense again, if we do this.
OR should I just ask Comcast if they have a higher powered modem they can replace this with, and pay them the rent, to keep everything all happy for us?
And how do I go about looking for a tech like that? Craig's List?
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