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[Connectivity] High Latency Spikes and packet loss

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as the title suggests, this has been going on for a week now. figured i would post some stats to see if anyone is able to assist. winMTGR: it almost always starts on the second hop and degrades from there |------------------------------------------------------------------------------------------|| WinMTR statistics || Host - % | Sent | Recv | Best | Avrg | Wrst | Last ||------------------------------------------------|------|------|------|------|------|------|| 10.0.0.1 - 0 | 239 | 239 | 0 | 0 | 10 | 0 || 67.177.76.1 - 2 | 223 | 220 | 10 | 68 | 4198 | 18 ||te-9-2-ur01.chicksaw.al.mobile.comcast.net - 1 | 231 | 229 | 8 | 34 | 1427 | 9 ||te-8-2-ur02.mobile.al.mobile.comcast.net - 1 | 230 | 228 | 8 | 36 | 1683 | 10 ||te-3-7-ar01.l3-tallahas.fl.northglf.comcast.net - 2 | 222 | 218 | 13 | 42 | 1694 | 16 ||te-2-0-0-9-cr01.56marietta.ga.ibone.comcast.net - 2 | 225 | 222 | 19 | 64 | 4191 | 22 || No response from host - 100 | 47 | 0 | 0 | 0 | 0 | 0 ||xe-0-0-1.bbr01.tl01.atl01.networklayer.com - 1 | 231 | 230 | 19 | 65 | 4191 | 20 || ae13.bbr02.eq01.dal03.networklayer.com - 1 | 227 | 225 | 30 | 78 | 4190 | 36 || ae1.dar02.sr01.dal01.networklayer.com - 1 | 228 | 226 | 31 | 79 | 4191 | 32 || po2.fcr05.sr06.dal01.networklayer.com - 2 | 224 | 221 | 31 | 75 | 4202 | 38 || patch101.pathofexile.com - 1 | 228 | 226 | 31 | 69 | 4190 | 32 ||________________________________________________|______|______|______|______|______|______|WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Arris Stats: it randomy reset itself, but before this, in a 24ish hour time period i had accumulated thousands of uncorrectables in my downstream stuff. Downstream DCID Freq Power SNR Modulation Octets Correcteds Uncorrectables Downstream 1 8 675.00 MHz -5.73 dBmV 36.17 dB 256QAM 1713460677 87 0 Downstream 2 1 633.00 MHz -0.53 dBmV 37.09 dB 256QAM 1577564406 29 0 Downstream 3 2 639.00 MHz -2.25 dBmV 37.09 dB 256QAM 1640580800 501 0 Downstream 4 3 645.00 MHz -0.81 dBmV 37.09 dB 256QAM 885210985 93 0 Downstream 5 4 651.00 MHz -2.53 dBmV 37.36 dB 256QAM 1279563817 38 0 Downstream 6 5 657.00 MHz -1.98 dBmV 37.09 dB 256QAM 1777149773 6 0 Downstream 7 6 663.00 MHz -3.96 dBmV 37.09 dB 256QAM 1775188757 1 0 Downstream 8 7 669.00 MHz -3.93 dBmV 36.84 dB 256QAM 1425321476 319 922 Upstream UCID Freq Power Channel Type Symbol Rate Modulation Upstream 1 3 27.90 MHz 36.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM Upstream 4 4 34.80 MHz 37.00 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM

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