So I am paying for the Blast 50 mbps tier, but my modem--the Arris TG862, a DOCSIS 3.0 device, is seemingly only getting a max of 22 mbps/4 up plugged directly into the modem.
Which is really odd because I did a speed test on June 13 and got 39/22 over Wifi alone!
I had a Comcast tech out here and she said that everything looks fine, but to me it looks as if the modem is not provisioned correctly for Blast because I can hit 22/4 consistently.
Any thoughts at what could be going on? Should I replace the Comcast modem with one of my own?
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