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[CustSvc] Anything working at Comcast?

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I got the notice to upgrade my modem and to follow the link for a self install wireless modem. That link was down and so it said sorry try the chat feature. Great that is down too. I just want to get the upgrade modem before my service is next to stop working. BTW is there anyway not to share everything with the world or will this upgrade allow any Comcast users to use my bandwidth?

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