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[Connectivity] Connection suddenly horrible

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So beginning yesterday morning, I began having issues where the download speed would plummet to 1/2 Mb/s (not MB), whether being on wired or wireless internet, and packet loss would skyrocket. I contacted Comcast's support, but they stated that they see no packet loss on their end and that all is fine. It's doing it again this morning, but I don't know how to get them to realize that there is a problem. Location: Clovis, CA It's intermittent, and seems to happen in the early morning. and after I originally posted this, it went out completely for about 20 minutes. I attempted contacting comcast again only for them to tell me to connect to the internet via the modem (That had no connection) to troubleshoot. Modem: Arris CM820A, FW TS070659M_092613_WBM760_CM820 Router: TP-Link WR1043NDv1 OpenWRT 14.07 A/V: Trend Micro 2015 w/ Malwarebytes Pro Tier: Blast! 105/10 Smokeping ongoing: http://www.dslreports.com/smokeping?target=5ff93333dd51e940218f3ed729e28410

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