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Got new Arris TG862

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I received the new Arris TG862 so I could take advantage of the new speedsin my area, I previously had TM402P. I poked around GUI and set a password. Then I realized it was redundant since I have my own wireless router. So I called Comcast and asked to have the modem put into bridge mode. Now I can't enter the router setting, it's telling me I have the wrong password. Is this the normal behavior in the bridge mode. Also if I have to reset the modem will it revert to wireless router mode and force me to call again to place the modem into bridge mode?

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