Some of you may know of my ongoing battle with this deceitful corporation. A little background > http://www.dslreports.com/forum/r29804978-Signals-Lots-of-incorrectables
My battle with them has been going on for 10 months now. In my last post in the link above you can see that I filed a complaint with the FCC. I was awarded $300.00 compensation which is not very much considering what they charge per month but I accepted it because it wasn't really about money. It was about Comcast's poor customer service, their vindictive employees and of course a service that actually works. All I wanted was the service I pay a premium price for and nothing more but they took it upon themselves to purposely and willfully create this rift between myself (a valued customer of 35 years) and themselves.
Fast forward, after only 1 month of receiving credit to my account they started over-charging my account to the tune of $80.00 per month. My bill went from $176.00 (My promotional rate that was promised until April of 2016) to $256.00 per month. So in less then 4 months they will have stolen back my award of $300.00. I have contacted them several times including, Jeremy Cassell, (Executive Customer Relations, FCC Response Team) who handled my FCC complaint. All my attempts to resolve this issue have gone ignored. They don't return my phone calls or respond to my emails.
I am now in the process of pursuing this matter until I have exhausted every legal option.
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Stop The Mindless Killings, Stop Overfishing
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