Friend of mine canceled his service and gave his modem to me. I tried to activate it same day. After few phone calls from both of us, comcast reps were able to get modem mac transferred on my account. However they were not able to activate it saying they are sending activation signal but it is returning error. They then told me to upgrade and get a new modem since this modem is not supported.
I am surprised that same modem which was working in morning, can't work same evening ?
Since i am signing up for 25mbps, I don't really need to spend $100 on a DOCSIS 3 modem.
Any suggestions if there is anything I can do get this modem activated.
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