Looks like I had a better situation before the change. Had a tech out yesterday who said that everything on my end is great and that I should only expect 18Mbps and that my 21Mbps was great. Page loads are slow at best and I have 3 pages of eMail retrieval errors late this afternoon. I'll be checking to see if anyone was dinking with my service during that period.
My speed tests are 18-22Mbps where I had up to 36Mbps. So I guess I have the Performance/Preferred (my tier) for my area which is 18Mbps and whatever I get over that is cotton candy. My neighbors say they have the lowest level service and it's 30Mbps. They're on the pole right in front of me. So . . .
All I want is a clean stable line that will outweigh speed. Still confused . . .
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