I am a little confused .. I am in East Central Indiana and subscribed to the Extreme 105 tier about 4 months ago.. At that time I was told I would get around 105 down and up to 20 up.. I was told the provisioning is 105/20...
Last few months I noticed my download was cut in half as well as my upload. I called and they said I was paying for 105 but actually provisioned for 50/10.. They pushed the Extreme 105 config file and I am back to 100+ download speeds but I max out at 10.5 megabits upload.. I contacted them again and was advised I am provisioned for 105/10 and there is NO 105/20... I have a ubee modem and no way to see what the sync rate actually is..
So what should it really be ? I really only wanted the 105 due to the increased uploads.. I was easily seeing 19-21 megabits everyday all day .. so what gives ? Can anyone tell me the correct config file I should have ?
They said I am currently provisioned with
d11_m_ddm3513_widebandshowcaseblast_c01.cm
Also, I contracted Comcast on the Direct Forums but nothing back yet..
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To be continued .....
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