Hi there,
I am going to assist someone replacing a XFinity gateway with a Motorola SB6121 modem. (The XFinity is not allowing PPTP VPN connections out and from what I can see on the forums, this is a known issue with people either demanding the Arris gateway or rolling their own modem/router.)
My question is: Is there a special number I should call to get the modem provisioned? Or do I just call 888-Comcast and hope they won't refuse to do it?
(edit: I suppose I should say that I am being cynical with my last statement. Maybe this is no big deal. I just haven't done it in years.)
Edited to add topic group category. uid://455626
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