[Signals] Downstream power levels.
Have noticed the power levels creeping up over the last month or so. They were at SNR of 38 and power was 0 for a long time on all channels and varied little. Just installed the SB6183 which may be...
View Article[Equip] Cisco DCP 3939 Gateway No Moca settings
When I went into the interface for my Cisco DCP 3939 Gateway the MOCA was turned off and there is no longer a way to turn it on anymore.
View Article[Speed] SB6141 Intermittent Speed Issue After Firmware Upgrade
My issue was I would get the max speed(100-125) one time but other times it would just drop to 1-2 Mbps. This was being painful with watching YouTube hd and other HD streams(buffers). Found this thread...
View Article[Equip] DCM-301
Does anyone have any history with this device or could tell me if it is decent and will support 105/10 speed tier?
View Article[Equip] Recommendation For Best Docsis 3.0 Modem
Hello, I currently have comcast xfinity and use SBG901 11G Surfboard Docsis 2.0 Modem+Router. I have turned off the router on this one and have been using Netgear N900...
View Article[Connectivity] Need Arris Gateway set to Bridged mode
Hi, I had to reset my cable modem today and it ended up getting out of Bridged mode, is there someone from comcast that could help me convert it back into bridged more ? I know Steve helped me out a...
View Article[Equip] SB6121 and UniFi Access Point
I'm thinking of purchasing a Motorola SB6121 cable modem and pairing it with my UniFi LR Access Point. Since UniFi is a AP and not a router, it will only act to extend the Ethernet port to a wireless...
View Article[Equip] Switching from U-Verse, have Questions.
Is it possible now to buy an EMTA for Comcast? I have not had Comcast service since 2009 and back then it was not an option, but I was not sure if that is still the case. Moved to Dallas and had FIOS,...
View Article[Speed] SB6121, 6 down 11 up when paying for 50. Any ideas?
I am using a 6121 and am getting 6down 11up when I am supposed to have 50 down. I was wondering if there was anyone who had insight about this? I know some people said that the 6141 had firmware...
View Article[Speed] Speed Decreases for Wireless, Not so Much for Wired
This problem is really challenging my view of the universe. Let me describe what's going on. I have two computers -- my desktop machine is hardwired (Ethernet) to my router and my laptop is using...
View Article[Speed] SB6121, 6 down 11 up when paying for 50. Any ideas?
Paying for 50 and only getting 5-6 down and 11 up. Speed test: http://www.speedtest.net/my-result/3813635934 Motorola SB6121. NEED HELP! Thanks! Drew
View Article[Connectivity] Unable to Access Single Website
Hello, We have been unable to access a single secure website since we got our new router (Wireless Gateway 2). We are able to access the site on 4G on our phones but not on any device in our home that...
View Article[Caps] 1 GB of Background Traffic a Day?
I noticed towards the end of September that my bandwidth meter was increasing more than usual. There is no cap in my area and I'm well below 250 GB so no big deal but curious. As we got into October,...
View Article[CustSvc] Franchise Agreement
What's the best way to get a hold of someone within Comcast to talk about getting service in an area in accordance with the cable franchise agreement? I've tried direct support on here months ago &...
View Article[Merger] Comcast Busted for Half Truths in Merger Declaration
Interesting read here about some of the stuff Comcast is trying to pull with its peering: http://apps.fcc.gov/ecfs/document/view?id=60000870474
View Article[CDV] call forwarding during a phone outage?
so i'm at work today (PC/phone/tablet sales/repair store) when our phones die around 12:00PM. (no dial tone.) The Arris standalone phone modem we have isn't syncing. Tried the usual "pull the battery,...
View Article[Equip] Belkin router connectivity issues
Belkin router users worldwide are unable to connect to the Internet. Belkin is working to resolve this issue as quickly as possible. Until then, the following steps will mitigate the underlying impact....
View Article[Equip] Router Question
Move this if necessary. My Belkin router gave up the ghost after only 3 and a half months. Got a new Netgear one and everything is working alright. My question is when I go to routerlogin.xet(x instead...
View Article[Connectivity] Comcast Business Internet Down for Static IP Customers
Down since yesterday afternoon: :uhh: Comcast Engineers have identified an issue affecting select Static IP Comcast Business Internet subscribers with Netgear CG3000 routers who are unable to surf the...
View Article[CustSvc] Anything working at Comcast?
I got the notice to upgrade my modem and to follow the link for a self install wireless modem. That link was down and so it said sorry try the chat feature. Great that is down too. I just want to get...
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