[Connectivity] Bad 2.4 GHz performance on Comcast's AC Gateway.
I'm not sure if there is just way too much interference on the 2.4 GHz spectrum but the performance has been absolutely terrible. In contrast the 5 GHz 802.11 N and AC performance is amazing. I'm...
View Article[Firmware] Arris TM822G - What is the current firmware for rented modems?
Hi, I was wondering what the current firmware version is for rented Arris TM822G modems on the Comcast network. I'd like to compare it with the information on my purchased modem. Thanks
View Article[Equip] Question for Foster City CA USA service area
I am contemplating buying a Voice + Internet package from Comcast in an area served by the Foster City CA service center and had a few questions. Is it possible to purchase a voice compatible cable...
View Article[CustSvc] Anyone having problems getting through to Comcast today?
So far this morning I have been unable to get thru to comcast. Been trying since 8am. No matter what option(s) you choose it hangs up on you. Been doing this for over 3 hours now. Anyone else getting...
View ArticleWhat type of splitter?
Hello. I would like to re-wire my home. I recently purchase this home last July and would like to have Comcast Cable in all 5 rooms. Does anyone know what type of splitter/brand I should be using? I...
View Article[Speed] What is typical 50 mbps Blast speed?
I'm curious what other people are seeing on the 50 mbps tier. I'm getting roughly 59/12 service. But I'm not sure if I'm being limited by USB 2.0 with my WiFi adapters. I don't have anything hard wired...
View Article[CustSvc] The difference between CSR drones and Retentions
So I was getting tired of my 50/10 speeds and wanted to bump back up to Extreme (which I'd had a couple of years ago for a while when on a triple play package, prior to going voice/data). I decided to...
View Article[Install] Splitting Suggestions for HSI and 4 tvs
I'm interested in the appropriate method and splitter specs to feed our HSI plus four tvs. The HSi (Blast, recently doubled in speed) is about 25 feet from where the main cable enters the house, a high...
View Article[Security] Amibotted bad SSL Cert
Anyone else seeing this? Chrome it returns a new SHA256 cert, in IE it returns a SHA1 what looks like internal cert which has no CA. I'm seeing this same result on two different networks, one an...
View Article[CustSvc] Comcast direct is open again??
Comcast direct is open again?? I am able to post a topic again....
View Article[Business] Comcast SMTP server is blacklisted
This is just an FYI post if you are getting undeliverable emails via smtp.hmc1.comcast.net - Apparently at least one of their servers (76.96.53.6 - omta01.westchester.pa.hmc1.comcast.net) has found its...
View Article[CustSvc] Comcast wouldn't cancel service for man whose house burned down
Looks like the Comcast customer service fiascos just keep on coming. Here's the latest to hit the media: St. Paul man whose home burned down had trouble canceling cable service By Mara H. Gottfried,...
View Article[Equip] Motorola SBG 6580 Access Denied
I spent 7 hrs with customer support and I had reset my router (SBG 6580) many times but now it's stuck on the blinking globe. The error says access denied. Can someone please help me to fix this issue....
View Article[Connectivity] Motorola SBG6580 Connectivity and Comcast
Portland, Oregon The problem I am having is our computers are not getting connected with either the wireless or an ethernet cord. Our computers pick up that there is a signal, it just doesn't connect....
View Article[WiFi] Oh no, Moto! Cable modem has hardcoded 'technician' backdoor
quote:SOHOpeless router tosses your internet connection into the DMZ for max p0wn potential http://www.theregister.co.uk/2015/04/09/no_moto_surfboard_modem_has_hardcoded_creds/
View Article[CustSvc] Comcast Personal Web Space
No longer works & am unable to ftp to site. https://customer.comcast.com/help-and-support/internet/customize-your-website-or-personal-web-page/ This sometimes goes to this page:...
View Article[Connectivity] What is the best way to change / updated geo location on IP??
What is the best way to get my geo location on my IP updated? My IP address shows a different state. My modem rebooted after 2 months of up time and it received a new IP address. Yes, I tired to change...
View ArticleHow do I change to open DNS in gateway?
Am I right that there is no way to change to open DNS on this new gateway?
View Article[Equip] D3CM1604, No logs or options?
I got a SMC D3CM1604, however I don't seem to have any of the options anyone else has, I have access to "About" and "status", those are the only two options, and yes, I logged in to the modem, nothing...
View Article[Comcast Equip] DPC3939
Does anyone know how to access a 3939 through IOS or SSH to get to the software files so I can update them? Of how to do a Firmware update? Thanks :)
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