[Connectivity] connection issue
Hi. I'm in Palo Alto CA. I used to have a Zyxel BRG35503, and I was getting No Ranging Response Received messages a few times a day. On the off chance that it was my modem, and because I wanted to...
View Article[Plan] Side Discussion on DOCSIS 3.1 Gigabit service
Mod Note: This topic started as "XI Gigabit DOCSIS 3.1 - data cap with 3-year agreement?" It has become a general discussion of this deployment, hence the title change. uid://455626 If you actually...
View Article[Connectivity] Anyone have Comcast fiber to the house ? I have some questions..
I live in a community (2400 houses) that is about to sign a contract with Comcast to install fiber to the house. What equipment is installed on the outside my house ? Does the ONT require power, if so...
View ArticleGeneral power outage. have UPS backup but lost internet ?
The area in Indianapolis I live in had a brief power outage this morning. About 20 minutes or so. I have UPS systems on my modem, router, amplifier and all cable boxes plus TV's. Modem showed normal...
View Article[E-mail] What trips the junk mail filter?
I use Outlook 2013 as my client and it catches most of the spam I get. Comcast filters catch some spam before it ever gets to Outlook but sometimes it flags legitimate emails. Today my son sent...
View Article[NEWS] Comcast sends C&D to anti-Comcast NN website
https://arstechnica.com/tech-policy/2017/05/comcast-vendor-sent-cease-and-desist-to-operator-of-anti-comcast-website/ Just saw this..... apparently Comcast didn't like someone putting up a site where...
View Article[WiFi] Bypass app requirement for XFINITY on mobile device?
I connect my laptop to XFINITY wifi and I login and it works. I do the same on an Android phone and it says "To access the internet, you will need to install the XFINITY WiFi app." How can I bypass this?
View Article[Connectivity] What does Comcast do when things keep breaking?
Let's say you have problem A, Comcast comes and (eventually) fixes it. (Of course wasting hours for the multiple repair techs to come. And hours disputing repair charges on the bill.) Everything works...
View Article[Signals] Massive packet loss, what do I say to get it fixed?
We've been having horribly intermittent network issues at my house for the past few months. After lots of turning things off and back on again, I found PingPlotter and let it run for a bit. I have the...
View Article[Other] Comcast shipping me something from Vorhees NJ.
Hey guys I just received an alert from MYUPS that Comcast is shipping something to me from Vorhees NJ. I have no clue what it is. I have not ordered anything. Any insights would be appreciated.
View ArticleNeighbors have Comcast, I can't get it?
I just moved into Riverton, UT and several of my neighbors (within a few homes) have Comcast. However, Comcast has told me no service is available at my address. The best explanation I've gotten is...
View Article[Signals] Modem Diagnostic Page Question
Yesterday, I saw a Comcast truck on my street. The guy was working on one of those cable boxes on a neighbor's lawn. Out of curiosity, I asked him what was going on. He said he was "balancing" the...
View Article[Plan] Side Discussion on DOCSIS 3.1 Gigabit service
Mod Note: This topic started as "XI Gigabit DOCSIS 3.1 - data cap with 3-year agreement?" It has become a general discussion of this deployment, hence the title change. uid://455626 If you actually...
View Article[Signals] Not getting paid for throughput
Please read in its brief entirety. I live in Rome, GA and have Internet through Comcast. The last mile is AT&T. I subscribe to the 10/1 tier through Comcast. I have NEVER been able to get more than...
View ArticleXfinity Gigabit service not compatible with Xfinity Home
Just went to order Gigabit Service in Westfield In. Almost done with ordering and was advised that I won't be able to move forward due to having Security installed. Does anyone know why?
View Article[Signals] Green uplink light flashing
I use the Netgear C7000-100NAS. Both my down and uplink green light's never flash, but the green uplink indicator has begun to flash. I can however reset the modem but, after a day or 2 the green...
View Article[Signals] New Residence - Power levels too high
The modem is an SB6183. I contacted Comcast direct forum and someone from the direct forum helped get a tech out to my residence. The tech said the downstream and upstream were both in bad shape out at...
View Article[Connectivity] Modem Levels
I think Something is off in my Modem Levels? I have a Netgear CM700 Here is a copy of the modem stats Startup Procedure Procedure Status Comment Acquire Downstream Channel 615000000 Hz Locked...
View Article[Equip] Arris SB6183 modem lights?
Is it normal on the Arris SB6183 modem to go from a solid blue light to a solid green light? The "upstream" icon is now a solid green light. I power-cycled my modem a few days ago when this happened...
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