The story is my girlfriend and I were about to sign an offer on a new construction house. This is on Mount Wachusett in MA. The street has about 9 houses on it (maybe more). It's probably about 1/2 mile long street, maybe a bit more. I believe Comcast is available on the cross streets. Comcast is the only internet/cable company in town. The street has no cable. The house isn't bought/built yet because if I can't get internet we can't live there.
I've tried calling Comcast to no avail. We spoke to a neighbor and they said that Comcast will schedule install but when the tech shows up he can't do anything because the cable isn't run on the street. No one can figure out who to call. Every call and chat I've done online results in some Indian telling me to build the house and they will put it in the system and install. But I know this is not the case. Their system tells them the street is serviceable. But apparently it isn't.
I'm hoping there is some other contact that can actually help. Even if we needed to pay to run cable it could be an option. Everyone on the street would likely pay something. I have contacted the town offices to see if they can help but haven't gotten a reply.
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