So, I tried to get this question answered through Comcast but their support person couldn't understand what I was trying to do. They thought I had X1 already and just wanted to swap out for a new X1 box.
Here's my question: I have a TiVo with a CableCard. It's dying, I think, and I'm starting to plan out my path forward. I have two TVs and two CableCards, although one of the cards isn't really being used (I got it for an HDHomeRun setup that isn't being used) it's important from a billing perspective--Comcast has me at two outlets right now.
I am considering just dumping TiVo and going to X1 so it'll be better integrated with their app and the fact that TiVo's financial stability is questionable and I might as well get off the train rather than buy a new box.
So, I want to turn in my two CableCards and get an X1 DVR and a non-DVR X1 set top that can watch recordings from my DVR for the second room.
I'm currently in an X1 Triple Play Bundle, which my bill describes as including "Anyroom DVR Service" and "HD Technology Fee". I have a $9.95 fee for the second outlet and a -$5.00 customer owned equipment credit
My ultimate question is: if I swap the two cable cards for X1 boxes, what happens to my bill? Am I only on the hook for the $5 credit for the cablecards going away? Will additional rental fees be included as well?
Are they going to add some "X1 DVR" fee at like $20 like I'd see from Dish or Charter in the past?
Additional questions that I thought of while writing this: Can I just go swap this out in an office, without a truck roll? Are there certain models of boxes that are better than others that I should request? (I'm in Metro Atlanta if that matters)
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