[Event-Log] Suggest FAQ to give details about the various event log items
I'm hoping someone could write an FAQ to explain various modem log error messages, please. I've been noticing several folks lately asking if "this" (fill in name of event item) error message is a...
View ArticleVery laggy, No Internet errors, random no ethernet nor wifi
Last week I had a different problem (see below for that problem.) Current problem: On Friday, a tech switched out my Comcast leased modem-router for a TG1682G. I forgot what model I had that was...
View ArticleDoes Comcast not push modem firmware anymore?
I was told by someone at Comcast that the hardware manufacture is responsible for firmware, and they have nothing to do with it. How is this the case when Netgear says firmware is pushed out by the ISP?
View Article[Connectivity] Legal to hire private contractor to run cable to my home?
Hello All, I am looking to move out to the Sultan, WA area and need to run cable to my prospective new home. We need roughly 1400ft of aerial cable run down the street. I have been in communication...
View ArticleNew to Xfinity- MOCA on XB6
I just purchased Xfinity for a new house and have never had Comcast before. I bought the 250Mpps service and decided on the Advanced Gateway XB6 (Technicolor) as it seemed to have the same mesh...
View Article[Connectivity] Comcast XB6-T not locking all available upstream channels.
Staying with family this weekend and I noticed their gateway is not locking all the available upstream channels. As seen on the status page, it sees the channels no problem and power levels are within...
View Article[Equip] New Performance 55 service, DPC3941T gateway, Puma 6?
For the last, I'm seeing Puma 6 over here: https://www.dslreports.com/hardware/Cisco-DPC3941-h4021 and Search doesn't work, go figure, so here we go! I helped GF order and work with a tech to install...
View ArticleXfinity bandwidth metering vs router metering difference
Hi All, Curious if anyone has noticed significant discrepancies between what Comcast/Xfinity thinks they've used (bandwidth wise) and what your router reports? I'm using Unifi gear (USG), and DPI is...
View ArticleWeird Issue going on with internet...And I'm okay with it.
I'm paying for 150mbps down and rarely have any issues with it. In the past month or so, I've noticed that the internet has been really fast. Anyway, after running the speed test, I noticed that I'm...
View Articleonline gaming help!!!
I have comcast 1 gig down really 940 to 980 almost all the time and i have 30mbps up mostly 40 to 42 mbps almost all the time. About 6yrs ago i had comcast 25 down and i think 5 up but mosty 7 up. I am...
View Article[DOCSIS] Docsis 3.1 modems?
Does anyone know if i can buy a docsis 3.1 modem now. The reason why i ask. I heard the new modems have AQM. Can some one please help me?
View ArticleWill a DOCSIS 3.0 modem work if on a DOCSIS 3.1 node?
My node is getting expanded. If it gets DOCSIS 3.1 service, will a DOCSIS 3.0 modem still work on it? I know you would need a 3.1 to get the highest tier packages but would 3.0 still be work?
View ArticleTiVo to X1--costs?
So, I tried to get this question answered through Comcast but their support person couldn't understand what I was trying to do. They thought I had X1 already and just wanted to swap out for a new X1...
View Article[Bill] Comcast raises cable TV bills again-even if you're under contrac
quote:Broadcast TV fee goes from $8 to $10, sports fee rises from $6.50 to $8.25.https://arstechnica.com/tech-policy/2018/11/comcasts-controversial-tv-and-sports-fees-rise-again-hit-18-25-a-month/
View Article[Speed] 300/20 business pkg - speeds - Netgear CM1000 thoughts?
I dunno how many of you are business customers (like myself) and have the 300/20 package, but I consistently get 360/28 with below a 15ms ping time. I pay $198 a month with 5 'statics' and am...
View Article[WiFi] Hotspot dropping Internet after 15-20 minutes
For over a year when visiting a relative who has no Internet, I've been able to successfully connect to a nearby Xfinity hotspot with no trouble. Lately, however - maybe the last 3-4 weeks - my phone...
View ArticleOwn modem with Home Security?
Can you own your own modem with home security? I've seen some things saying you have to get a netgear from Comcast in order for it to work.
View Article[Equip] Modem TM822G
Does anyone have advise on what modem to purchase in place of currently rented TM822G modem. I have a linksys 1900ac router. I think it is time to purchase my own modem with the monthly rental going...
View ArticleNew service install coax distance question
Building a new house and we are scheduled to move in early January. Xfinity is available at the street and my home is ~250' from the street. I'm installing 2" PVC conduit with a pull string. I need to...
View ArticleDoes Xfinity require MAC cloning on router?
I installed a Netgear CM600 modem and a TP-Link router today, replacing a leased Xfinity modem. While setting up the router, I chose the do-NOT clone the modem MAC address option on the router and it...
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