Sister has mental health issues, and has Internet Essentials. She has swapped it out twice or three times by now. The first one given to her, when she moved into her Apartment, was the awful Arris tg1682g. I had one years ago, So for someone with mental health issues, The internet was disconnecting and having issues multiple times. So they swapped it out for a XB3, Which also had given her multiple issues twice.
But based on a Pic I seen on here somewhere, Internet Essentials users are only allowed XB3s, So is there a way for me to force a rep to send out a XB6? I owned one for years without issues, and my XB7 is flawless as well. I don't wanna get the rep in trouble, I'm sure I could go to the store and they'd probably would do it there, I assume. Am I right?
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