New ARRIS SURFboard SB6183 modem installed 6/3/2020 and need help understanding power levels but more importantly my uncorrectable errors. Most of the time my download speed is awful (less than 20 MBps and lower) but upload is great (5MBps or higher). I'm on the performance pro tier (200/5). I've never gotten better than 175MBps (with ethernet cable).
Are my power and SNR numbers ok? What about the errors. This is only a day of uptime, and they're just getting worse. Is there anything I can do? I appreciate any help you can offer.
[att=1]
[att=2]
I also have a lot of Critical errors in the log.
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