I noticed internet disconnects in the mornings while working from home for about 10 to 20 minutes a few times per week.
When I check for outages, none are ever listed. I am unable to remotely reset the modem from the Xfinity app. I manually unplug the modem from power and it usually doesn’t resolve anything, Internet generally comes back on it’s own within 20 minutes. Then it continues working fine all day with no more issue until the next time it happens either the next day or a few days later.
How can I tell if there is an issue at Comcast that they don’t bother listing because it’s resolved before they get around to reporting an outage or if this is a sign the SB6183 modem is starting to go out and I should replace it before it completely fails?
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