I had Comcast internet installed in April 2020. I've looked at the Xfinity gateway router and it is not clear how do describe the model. It is Dual-Band 802.11ac equipped, is black. I'll be glad to provide more information if I'm told what to look for.
The WiFi service has never been good. Now it does not stay connected for more than a few minutes. The 2.4 and 5 GHz indicators on the front flash on and off and sometimes neither is lit.
To connect our desktop/laptop devices I've strung cat5e cable to get a decent connection. With a direct cable to the gateway speeds and connectivity have been acceptable.
Are these flashing lights I'm seeing 'normal' behavior?
thanks
baumgrenze
↧