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Pings spikes when browser is closed.

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So I have been having a problem with pings spikes(500ms to 2500ms+) and timeouts after 7PM for well over a year now. After over 10+ techs and many many phone calls...Comcast now has their lead business tech working with me to get this resolved. In the meantime, while running a command prompt with a running ping to comcast.net I noticed pings spikes in the 200-500ms range when I would close my web browser. I use Firefox, so I tried IE and it happens with that as well. So I opened several other command prompts with running pings to my router, modem, my first hop after my modem , and comcast.net. You cant see from my attachment, but it never spikes between my pc and router...only the modem, comcast, and first hop. Anyone know what this is?

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