My Internet suddenly went down or more specifically my router couldn't renew it's IP address. My SB6141 modem appeared locked, but I reboot it anyway and now it's getting stuck at the "online" stage where it's not getting a response to DHCP queries. I also lost channel bonding, so it's getting 1 upstream and 1 downstream instead of 3 and 8 respectively. I tried an older D2 modem and it wouldn't lock either.
I called Comcast and after 25 minutes I spoke to someone (sounded like in India) and was told Comcast's network is having a major outage and everyone has lost Internet and some TV channels. That sounded like a BS answer since if that was happening Twitter would blow up and it hasn't and there would be tons of posts here and there aren't. Comcast's outage page shows everything is connected for my account, but something is obviously wrong.
I had a total outage last night for about an hour, but I don't think this is related.
I'm assuming this isn't widespread?
Any idea why the modem would lock (without bonding), but DHCP would fail?
--
Get the DSLR Firefox Extension.
The Comcast Disney Avatar has been retired.
↧