Ive had Blast Internet for quite some time with a Motorola 6120. About 4 months ago almost every evening my download slows down to 15-20/11 mbps. Comcast gave me a free promo of Extreme 105/20 for 6 months today. I was able to get 72/22 at 6 PM, but now its back to 15-20mpbs/22 this evening. Ive let it go for 4 months, because the slowdown isnt unbearable as the congestion management system appears to be keeping the congestion from impacting latency (unless Im downloading).
Any guess on how much improvement I would see buying a new 8x or even a 16x modem when it is available?
What do you recommend would be the best way to proceed? Will Comcast recognize the congestion on their own and resolve it, or would it help to call in a ticket as well as encourage neighbors to do the same?
Thank you
↧