[Equip] Some Comcast Wireless Gateway questions
My sister just changed her telephone service to Comcast so her Motorola modem will no longer work for her. She is going to the Comcast office on Monday and will have to get their wireless gateway (I...
View Article[CustSvc] never , never get rid of your chsi modem receipt if purchased
Give you some background I worked for Comcast for 13 years up until 2012 so not surprised I am having to deal with this screw up. Moving from a Comcast area to a Mediacom area so I went into Comcast...
View Article[CustSvc] What miracle does it take to get Comcast to help ?
To date, I have: posted here on the Direct forum, posted on the Comcast forums, sent PMs to a Comcast official employee on the forum. Plus: many, many calls to Comcast and an eventual trouble ticket of...
View Article[Equip] Ripe Probe
I will be moving in the next couple months and won't be on Comcast. What is the procedure for returning the Ripe Probe I have been using? Thanks.
View Article[Connectivity] Congestion
18mpbs and often during the day I can't stream most anything. Happening more and more over the past month. I've seen time outs between Comcast and Cogent. I found the below customer service response...
View Article[Connectivity] SB6141 SURFboard Cable Modem Keeps Dropping on Comacast Cable
I've researched this for almost a week. And come up pretty much nada. So I'm going to ask Comcast and other cable users of the SB6141 who are using it without any problems "what are you doing right."...
View Article[Connectivity] sacramento ca routing issue?????
i cannot seem to be able to access newegg.com or the comcast speed test. anyone else seeing this problem.
View Article[CustSvc] Error. We're sorry. We were unable to complete your request.
Whenever I click on "Add or Upgrade Services" in my comcast home page. I get the following error no matter what browser, or PC I use: "We're sorry. We were unable to complete your request. There was a...
View Article[Connectivity] signals
I just got done looking at my signals are they ok or are the upstream snr to high at 51 on 3 channels. Are the interface parameters? -- Caddy
View Article[Equip] Does newegg have a cable modem with voice I can buy?
I looked on newegg for a cable modem with voice but I couldn't find anything.. Do they sell one one? -- http://www.RestartYourComputer.net
View Article[Connectivity] Landscaper cut my line
I've been waiting for 2 months now for my landscaper to grade my yard and put down sod. I was excited when he showed up unexpected this morning, until he cut my Comcast HSI line. He actually cut it in...
View Article[CDV] Can I use an afforable telephony-only modem for my Comcast Voice
I have a fairly old modem that handles both my internet and voice service from Comcast, and Comcast is telling me it is out of date and I should replace it. I figured, might as well just use my own...
View Article[Connectivity] unable to connect to online servers through certain programs
My location is Lindenwold, New Jersey, the problem that I am having is as follows, and is in the title of the post: unable to connect to online servers through certain programs. The issue did not arise...
View Article[Equip] Comcast buys PowerCloud Systems
mods, if this should be moved to a "news" area feel free. http://www.zdnet.com/comcast-invests-in-smart-internet-buys-powercloud-systems-7000031570/ The article mentions the buy is for an upcoming...
View Article[Connectivity] Modem requires power cycle
Been seeing an issue for the last several weeks. Things looking good and all of a sudden many sites seem hard to connect too. Usually Google related sites. When this happens I eventually just power...
View Article[CustSvc] Is it worth it to switch from AT&T ADSL2+ Uverse?
I'm stuck in a location in Connecticut where the only choices are Comcast and AT&T. For phones, a requirement is to keep landline POTS. I had AT&T switch me in November from 3M DSL to 6M ADSL2+...
View Article[Install] Dbl-play bundle for existing customer...
Writing on behalf of my mother who already has "Digital Starter" as far as video goes. I'd like to step up to a bundle, to include cable-modem, and the same video package. I can only see new-user...
View Article[WiFi] xfinitywifi security
I've read up on the process of connecting to an "xfinitywifi" hotspot ( http://customer.comcast.com/help-and-support/internet/about-xfinity-wifi-internet/#HowtoConnect ) and I have to wonder if this is...
View Article[Speed] Node Congestion Question
Ive had Blast Internet for quite some time with a Motorola 6120. About 4 months ago almost every evening my download slows down to 15-20/11 mbps. Comcast gave me a free promo of Extreme 105/20 for 6...
View Article[Caps] Nashville usage meter down?
Any other residential users in Nashville unable to see the usage meter? Mine just says, "We're sorry. We can't load your internet usage meter right now."
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