1) Your location: City and State. Olympia, Wa
2) A description of the problem.
purchased Moto SB6121 to replace smcdg3, activated my self through the portal they have setup. ran a speed test to verify because i did not see a config file downloaded after it restarted
Upload is faster then the download even after calling comcast twice.
http://www.speedtest.net/result/2787061583.png
http://stage.results.speedtest.comcast.net/result/270585732.png
I am on the 27/7 teir
3) Is the issue intermittent, constant or does it occur at a specific time of day? constant
4) Your modem make, model & firmware version. How to find firmware version:
Model Name: SB6121
Vendor Name: Motorola
Firmware Name: SB_KOMODO-1.0.6.10-SCM00-NOSH
Boot Version: PSPU-Boot(25CLK) 1.0.12.18m3
Hardware Version: 5.0
Firmware Build Time: Oct 29 2012 18:07:13
5) Describe any home networking if applicable. (i.e. routers, hubs, adapters, etc.) 1 wrt54g, 1 computer
6) List any firewall and/or anti-virus software you have installed. Include what version you have.
wrt54g, avast
Signal levels here
http://i.imgur.com/6wsx7SM.png
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