I hope you can help me
so the internet barely works, even at two in the morning.
occassionly it will hit full speed 2.5 mb/s but more often the case, nothing loads except facebook and google search results. speedtest not loading, or timing out.
I've noticed that people are getting much better help here than they are from comcast
steps I've taken so far. use a vpn, upgrade service plan, attempt to contact tech support. and search search search.
So I have blast now, and the internet still barely works, upload speeds have went up however, yippe.
I don't know, maybe I have a firmware problem with my modem like a couple of other users did. and super cool user netcool fixed it for them.
shaperprobe, 'diffprobe' gives error message 'all servers are busy please try again later', 'Server busy or measurement aborted. Please try again later.'
hope this helps.
http://www.speedtest.net/result/4091674365.png
or maybe comcast is having a problem, like i said I attempted to contact technical support was unable to get through.
thanks in advance
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