I replaced my SB6141 with a SMC D3CM1604 the other day and had to make that long distance call to India to get it activated. It took 3 phone calls and apparently I had to speak to billing in order for them to complete the activation of my modem, but the new modem is working. However, why does my SB6141 still work? I plugged it into the cable outlet and an ethernet cable directly into my laptop, wireless off, and I can browse the internet perfectly fine on it...
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