[Connectivity] Frequent T3 Timeouts and TLV-11
On Friday the Internet suddenly went out. Turned out our modem (a TC8305C) was restarting itself. I looked at the log and saw TLV-11 - unrecognized TLV. I also see some T3 Timeouts in our log as well....
View Article[Connectivity] Should I get a 8 x 4 modem or a 16 x 4 modem?
I have the Blast tier (105/10) and I'm wondering if I should have buy a 8 DS channel modem or a 16 DS channel modem? I have a 4 x 3 modem. (SB6121) currently.
View ArticleDid Extreme 250 ever materialize
http://www.dslreports.com/forum/r28700824-Extreme-250- said by uid://246653 :I was looking at my bill this month and noticed a bunch of text in the "Important Account information" section. Most of it...
View Article[Business] Static IP price increase
Heads up for business customers, static IP assignments are getting more expensive starting at the end of this month. # of Static IP Addresses - New Monthly Rate 1 - $19.95 5 - $24.95 13 - $39.95...
View Article[Signals] Lots of incorrectables
OS: XP Pro Browser: Firefox 35.0 Tier: Blast 105 Mbps / 10 Mbps http://stage.results.speedtest.comcast.net/result/774994624.png http://stage.results.speedtest.comcast.net/result/774996544.png Note:...
View Article[Equip] Old modem still active
I replaced my SB6141 with a SMC D3CM1604 the other day and had to make that long distance call to India to get it activated. It took 3 phone calls and apparently I had to speak to billing in order for...
View Article[Connectivity] New Service - Intermittent terrible speeds
I keep getting sites not loading and terrible speeds. Speedtest will show something like http://www.speedtest.net/my-result/4130314277 - usually 1-3 Mbps down and 6 Mbps up. I'm hard wired to the Arris...
View ArticleArris TG862G phantom wifi signal
Using Wifi Analyzer on my Android phone, I can clearly see an enabled WiFi signal on the last-used channel of the WiFi from the Arris gateway, despite having it in Bridge Mode and disabling the WiFi on...
View Article[Signals] Are my signals good?
Mod Note: OP has another topic on the same subject here. uid://455626 [att=1] I just did a home-run install and ran all new rg6. I just wanted to make sure these levels look good... Model Name: SB6121...
View Article[CustSvc] When all else fails, call Brian Roberts' mommy
I have to give the reporter A+++ for thinking to call Brian Roberts' mommy to let them know what's going on/going wrong....
View Article[Cancel] Cancelling residential and business service tomorrow.
I have tried calling numerous times. My internet at both my residence and business (which im in walking distance of) is terrible. Pages/images load like I am on dialup. I also am constantly having to...
View Article[Caps] New Usage Meter Format?
Anybody notice a new format to the Comcast Usage Meter? I'm in an un-capped area, but I'm now seeing a cosmetic change to the usage meter page which now lists my internet package/plan, and is color...
View Article[Connectivity] Comcast down? Quincy MA
Hi is anyone having connection issues on their Comcast connection in the Quincy/South Shore area? The connection appears to have died around 7PM. I can't ping out or tracert to any external sites....
View ArticleGigabit Speeds
I work in a gated community(625 homes) in southeast Florida serviced by Hotwire Communications. Residents pay $75/mo. out of their monthly Property Owners Association(POA) fee towards basic cable tv...
View Article[Speed] Comcast speed issue in my neighborhood
I've been having Comcast speed problems for several years. It's gotten really bad recently and I finally got around to putting in a call to Comcast. I had the Comcast tech out yesterday and he was very...
View Article[Caps] Customer for 14 years, no cap issues until new modem/router
Last month, around Jan. 21, we got the new modem/router combo; the Xfinity-branded Arris TG862G. We upgraded from a different modem (non-router) that we had for quite a while. Shortly before that,...
View Article[Connectivity] Slow speeds almost every night
"Six questions": quote:1) Your location: City and State. Lombard, IL 2) A description of the problem. Slow speeds every night 3) Is the issue intermittent, constant or does it occur at a specific time...
View Articleoutage in the bay area (Fremont) past several nights.
is anyone else having connectivity problem? Is Comcast working on some sort of upgrade or what? It's been like this for past 3-4 nights.
View Article[Install] Comcast Business Installation Fees
Good evening all, In the Bethlehem, GA area, I asked Comcast for a quote for business class internet (50mbps) only. I formed an LLC and will be working from home and doing some low-bandwidth (but high...
View Article[Price] Moving Service To New Address - Lied to about price?
I have Internet+HBO Go (and an unopened SD TV box, since I have no TV) for $44.99/month (+8 modem rental +3.01 fees = $56 total). I called and asked for service at a new address, temporarily having...
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