I am moving to a new location in a different state 800+ miles away but will still use Comcast. I plugged a new, self purchased, cable modem in at the new house and was given a website to enter my Comcast acct number and phone number. In less than 10 minutes after activating I had Comcast activated and working!
It sounds real easy and it was to get service at my new house... However it sounds like Comcast is a franchise and I technically need to transfer service to the new address. According to the website this will take a week+ to perform. Does that mean if I initiate transfer I'll lose internet access at my new home and have to wait for them to transfer? I started to talk to a rep on the phone but they scare me now. Even though Comcasts website says you can keep all of your email address with your new account, the account rep said I couldn't keep my email addresses...
Technically there is nothing stopping me from getting service without any delay or wait, but Comcast procedure sounds like it will disable my service.
Has anyone had recent transfer of service experiences that were quick? Unless I self report I moved, I have service and everything is working on my side without doing an official transfer and giving them my new address.
Edited to add topic group category. uid://455626
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