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[Speed] Netflix Comcast does not support HD streaming

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I do not know who to complain to or what to do about this but there is an issue with streaming HD via Netflix and Comcast. My Comcast performance service constantly measures around 28 Mbps on their speed test as well as other snap shot testers. That says I should be able to easily stream HD no issues. However, this Netflix report showing my streaming yesterday reflects fluctuating speeds supporting SD downloads. I have never been able to reliably stream HD via Comcast Netflix. It just does not work. See attachment. So what to do. One of the reasons I changed my ISP to Comcast so I could stream HD. Who do I complain to? Why is this happening? Is there a fix from my end? Comments Edited to add topic group category. uid://455626

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