Comcast internet goes down in my neighborhood approximately weekly, for between 30 minutes and 10 hours at a time. Comcast support just wants to send a tech around to my house to look at my internal equipment, seems to not understand that this is an outside problem, and a recurring one at that. This has been going on for maybe four months. Does Comcast generally identify these sort of problems and fix them? Is there any way to get Comcast to address the problem?
↧
