[Event-Log] what do these critical mean
can anyone help and tell me what is going on in my modem ....... i have the MB8600 motorola Event Log Log Time Priority Description Time Not Established Critical (3) No Ranging Response received - T3...
View ArticleComcast Upload Update?
Alright, so I remember that roughly one year ago, Comcast stated that increased upload speeds were coming in "2017."...
View Article[Install] Just got Gigabit 3.1 installed
Hello guys, I just moved (Same city different area) and I came from ATT Fiber 1000 up and down, unfortunately, where I live Fiber isn't available, but! I did get the next best thing available, Gigabit...
View ArticleFound Interesting page on comcast's site
Hey guys I just wanted to share an interesting page I found while searching on google for the TG3482G. Looks like some sort of guide for CSR's...
View Article[Signals] Packet Loss - Signals look fine & Arris SurfBoard SB8200 modem
Exactly 3 weeks ago on June 8, 2017, I replaced my Arris SB6190 DOCSIS 3.0 modem with the Arris DOCSIS 3.1 SB8200 modem, I have been having timeouts browsing the internet as many connections will...
View ArticleHigh upstream power levels
Following up on my post from a few weeks ago, we had a tech come out today. I explained the problem that we were having (frequent modem reboots and Internet drop-outs), and his solution was to add a...
View Article[CDV] Porting Phone number away from Comcast
I *own* my Arris TM822G eMTA modem because I have phone and internet. I'm planning to port my phone number out to another provider in the fall. I'm familiar with the porting process: i.e. initiate the...
View Article[CustSvc] Comcast Customer Owned Modem Question?
So, I had a tech out the other day to install a XB6 Gateway, While he was checking my account. He noticed a old Modem on there. Which he offered to take back. I told him that I owned the EMTA Modem and...
View Article[Equip] Modem for Gigabit service
Hello all- I just signed up for their gigabit service and need to get one of their approved docsis 3.1 modems. Looks like they have 3 to chose from: ARRIS SB8200, Motorola MB8600, or the netgear...
View ArticlePrice Confusion for new account
I'm currently moving to an area serviced by Comcast and was planning on signing up for the 200 Mbps Blast Pro tier, but noticed something strange. I'm seeing 2 listings one for $49.99 for the first 12...
View Article[Connection] Slow dropping connection
I have the slowest internet speed available to Xfinity which is Internet Essentials I know it's not the best plan but that's what I have and it's always been fine. But recently my speed drops down to...
View ArticleComcast began charging me a new modem rental fee this month.
I have internet and home phone with Comcast. A couple years ago I bought my own cable modem for internet to get rid of their modem rental fee on my bill, and kept using their modem just for the home...
View Article[Event-Log] Comcast Xfinity - Motorola MB8600 erorrs
I have Comcast 1GB service and have these errors showing up in the logs any thoughts? I'm also not seeing gig rates only 100Mbps. Log Time Priority Description Fri Jun 23 03:45:32 2017 Error (4)...
View Article[Connectivity] RG-6 Compression Connectors - PPC EX6XL vs EX6XLPLUS?
Greetings everyone: On the forums here at DSLR, I know everyone seems to say the PPC EX6XL is the best connector for RG-6 cable but I have a question, I noticed there is also something called the...
View Article[Connectivity] SB8200 Locked all over
I just got off the phone with a Comcast agent, who was about as much of an agent as Austin Powers is a secret agent. Sorry that's my weird way of referencing things. I need help. I have updated my...
View Article[Plan] Side Discussion on DOCSIS 3.1 Gigabit service
Mod Note: This topic started as "XI Gigabit DOCSIS 3.1 - data cap with 3-year agreement?" It has become a general discussion of this deployment, hence the title change. uid://455626 If you actually...
View Article[OUTAGE] Persistent neighborhood outages - how to get Comcast attention?
Comcast internet goes down in my neighborhood approximately weekly, for between 30 minutes and 10 hours at a time. Comcast support just wants to send a tech around to my house to look at my internal...
View Article[WiFi] Xfinity xFi App
Haven't seen anything posted about it yet; pretty cool access for the average non tech savvy user to manage the home wifi. Have to have a XB3 or XB6 though XFINITY xFi by Comcast...
View ArticleDiscoveryGO Streaming App via Roku on Comcast Internet
I am using the DiscoveryGO app on my Roku Ultra connected via my Comcast 100Mbps Internet service. The app is activated via my Comcast account and works, but all video - both live and recorded - is...
View Article[Install] Self-Install still available?
Most likely going to be switching back to Comcast from FiOS this month. I had Comcast a year ago with my own modem (still have it). Since the coax is still ran in my basement from the pole, and I still...
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