I just moved into Riverton, UT and several of my neighbors (within a few homes) have Comcast.
However, Comcast has told me no service is available at my address. The best explanation I've gotten is from one chat representative (when I tried to move service here) who told me there was a damaged cable.
Looking at my backyard, I have two cable pedestals in both corners of my yard, 100ft from my house. On one of them, a coax cable is coming out, which is then dangled over the fence. It appears overhead there is another coaxial cable dangling (black wire dropping straight down) - could this be the cable damage they are talking about?
How can I get in touch with someone who has an answer for me? Most of the things I have found online are relating to new construction and/or rural areas, which doesn't seem correct for my scenario.
I work from home regularly for work (work for a large tech company) and the only other internet available at my home is Centurylink (which came and hooked me up right away) but they can only offer up to 20mb/1mb dsl bonded, which is less than adequate for my needs.
Thanks!
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