[CustSvc] Neighbors have Comcast, I can't get it?
I just moved into Riverton, UT and several of my neighbors (within a few homes) have Comcast. However, Comcast has told me no service is available at my address. The best explanation I've gotten is...
View Article[Speed] 1GB service only getting 100Mbps
Hi, I have upgraded to Comcast 1GB service and i'm only getting about 89 to 93Mbps at most doing a speed test. This is both Computer directly attached to the modem and going through the router. Any...
View Article[Firmware] comcast pushed an update to my TM822R just now
Thought the modem was going bonkers, then saw in the event log it was receiving a SW update file. Just finished updating to the following. Firmware Name: TS0901103M2Y_071817_MODEL_7_8_PC20_CT Firmware...
View ArticleXfinity Comcast doesn't honor its own advertising
Got a brochure in the mail about Internet only $29.99 per month. The brochure has my address on it; offer expires 8/27/2017. When I called to sign up for new account, CSR told me he can't see the...
View Article[Speed] Arris sb6183 on Xfinity 400mbps service?
I would like to wring every last ounce of usefullness out of my sb6183 Doscis 3.0 before I upgrade to a doscis 3.1 modem. Will this modem be able to achieve the 400mbps speed? The xfinity reps are...
View Article[Signals] Docsis 3.1 signals
Just got gig installed and heres my signals, i'm wondering if this is normal? I'm getting okay download speeds but sometimes i'm gaming and I will disconnect, or a webpage will sometimes have a longer...
View Article[Connectivity] Frequent brief outages; return path issue?
Hi, everyone. I posted this on the official XFINITY forums around a week ago, but got no responses. I wondered if I might have better luck here. For the last few months, I've been having frequent...
View Article[Signals] Download Slow - Upload Fine - Errors Galore
Motorola MB6800 modem with an Asus router. Blast! 150/20 service. Downstream Bonded Channels ------------------------------- 1 Locked QAM256 1 459.0 -6.7 37.8 176 263 2 Locked QAM256 2 465.0 -7.4 32.4...
View Article[Speed] Netgear R8000 and TC4400
I have had Comcast gig for about two months but I think the R8000 router either sucks or I have bad settings for the router/modem. What are the preferred settings on the router and modem for this to...
View Article[WiFi] xfinitywifi hotspot stopped working
I have xfinitywifi hotspot enabled on my Arris gateway, it's the only reason I pay $10/month to rent the modem from Comcast (we routinely have people in the house that want to use the internet). About...
View Article[Plan] Extreme Pro Internet 400 Mbs - Side Discussion
Mod Note: This is for discussion about the rollout of this tier. Reports of actual receipt of the tier belongs here>...
View Article[Install] Just got Gigabit 3.1 installed
Hello guys, I just moved (Same city different area) and I came from ATT Fiber 1000 up and down, unfortunately, where I live Fiber isn't available, but! I did get the next best thing available, Gigabit...
View Article[Speed] Experience with QoS and Bufferbloat
I'm using an Ubiquiti ER-3 LITE router with my 200/10 Mbps Comcast Internet service. The router includes options for QoS. Using the speed test on this site and with router QoS disabled, my service...
View Article[Firmware] comcast pushed an update to my TM822R just now
Thought the modem was going bonkers, then saw in the event log it was receiving a SW update file. Just finished updating to the following. Firmware Name: TS0901103M2Y_071817_MODEL_7_8_PC20_CT Firmware...
View Article[Connectivity] Arris XB6 issues
A few days ago I had the xb6 installed with the gig service. I’ve had nothing but issues. Wifi drops. Completely disappears. Wired devices no longer have internet. This happens randomly throughout the...
View ArticleXfinity Internet Dying Every Afternoon
1. Boca Raton, Florida 2. Every afternoon around 1-2PM my internet completely dies. TV is fine. Later in the evening, it will return. Sometimes it stays down for an hour--sometimes longer. This past...
View Article[Bill] 2 accounts same address
Hey there This is an odd one, I've not asked Comcast yet. So, I live at home with my parents and we have a Comcast account. It's in my name. We have a Double Play w/ Gigabit + Unlimited Data add on, a...
View Article[CCSite] Changed Modem, Usage Meter Not Updating
So I bought myself a Motorola MB8600 to replace the TC4400 I was renting from Xfinity. The switch over was painless using the activation from my web browser but now, my new modem shows not connected,...
View Article[Event-Log] SB8200 T3/T4 Errors
Hello, I originally posted in the ARRIS/SURFboard forum but was redirected here instead (see https://www.dslreports.com/forum/r31555612-SB8200-Constant-Reboots). I am using an SB8200 and it is...
View Article[Speed] Arris sb6183 on Xfinity 400mbps service?
I would like to wring every last ounce of usefullness out of my sb6183 Doscis 3.0 before I upgrade to a doscis 3.1 modem. Will this modem be able to achieve the 400mbps speed? The xfinity reps are...
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