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[Moving] Porting Over to New Provider, Phone already cut on Comcast

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Hi All Porting over voip landline to new Provider, suppose to take effect Wednesday December 27th, but came home to phone already out, already restarted the gateway twice, still out. Gateway is Netgear C7100V.. Internet seems to be working fine, unknown on tv as I haven't tried to watch anything, no outages shows on my account app on phone

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