[Connectivity] Can I User My Own Modem and Wireless Router w/ X1 Service?
I'm doing my annual check of service pricing and Comcast has the best deal if I upgrade to the new X1 service. I have just spent the past year struggling with a SMCD3GNV gateway (internal web page...
View Article[Signals] Signals, Errors, Event Log Help 50/10 Comcast HSI
I have had on going lag and total slow downs. I researched the signal levels and get mixed information. I am using a Router TG862G in Bridge mode to Asus N66U. I have been getting high error counts...
View Article[CDV] Comcast voice: Fill out form to stop telemarketing
https://pc2.mypreferences.com/Comcast/OptOut/Default.aspx This should stop the telemarketing hopefully. I know Comcast voice customers have their #s sold.
View Article[Speed] My last 15 speed tests have shown exactly 16.71Mb/s Down.
1) Your location: Elberton, GA 2) Before June 1, 2014 my D/L speeds have been random numbers just below 12Mb/s. I was paying for 25Mb/s. After June 1, 2014 my D/L speeds started coming back as either...
View Article[Price] Beware - Greendot Moneypak scam
New Comcast scam may catch hundreds By Mark Koebrich, KUSA/9NEWS Colorado - July 25, 2014 http://www.9news.com/story/money/personal-finance/consumer/2014/07/25/comcast-scam/13162147/ quote:A new scam...
View Article[IPv6] Unable to get DS IPv6 addr but I believe I should
I'm located in the Huntsville, AL market and I recently got a new Netgear WNDR3700v4 (I'm aware of the DHCPv6-PD issue) but I can only seem to ever get a 6to4 tunnel address. I'm fairly certain my...
View Article[Price] renegotiated my comcast HSI bill successfully
I thought with all the bad PR that comcast has gotten the past few weeks might be a good time to get my monthly bill reduced. I'm on the Internet Power plan at roughly $67/month. After renegotiation, I...
View Article[Equip] new modem doesn't work
hi I have comcast HSI for 7 years now (Bay Area, CA) just got the letter saying I had to replace my modem (Motorola Surfboard SB5120 I own it). so I went to mydeviceinfo.comcast.com and picked the #1...
View Article[WiFi] Removal of Wireless Gateway?
Received the following blurb on my monthly Comcast bill the other day: Because we had already billed you when the latest changes were made to your account, we have adjusted this bill. Listed in this...
View Article[Speed] Comcast 2014 Side Discussion about Doubling Speeds
Mod Note: Tracking here, please: https://secure.dslreports.com/forum/r28975270-Speed-Report-Tiers-Doubling-In-Speed-Here...
View Article[Speed] Please help me achieve my provisioned speed
I got an e-mail that my Performance speed was doubled from 25 to 50 down. I reset my cable modem but still am seeing the same speedtest results (about 28 down) that I have always seen. How can I get my...
View Article[Connectivity] Failed Fax to Comcast after May 30, 2014
I use a fax server on two PRI circuits through AT&T. On May 30,2014 our healthcare institution cannot fax to any Comcast customer. We receive the following error, Resulting status code (0/339;...
View Article[Install] Install my modem before calling Comcast?
My HSI with xfinity/comcast is presently working and I have Comcast's Arris modem. I want to install my, Comcast approved, pesonal modem, Motorola Surfboard SB6121. Can I just disconneect Comcast's...
View Article[Install] Questions to ask Installer when he comes?
The day the installer comes to hook us up for the first time with Comcast, what are questions we should ask him before he leaves and/or what should we have him check after he is done installing? Thank you
View Article[Connectivity] SGB6580 woes again! (timing-out and packet loss)
So, after the whole factory reset issue it had a while back things began acting up again as soon as it was restored. I get constant tab/web-page hangs if I happen to open (more than 1) too quickly or...
View Article[Equip] Gateway Broadcasting 3 Wireless Networks?
Hi guys, after getting reinstalled and receiving a Arris TG862 at first the only network broadcasting only one network, but since yesterday it started broadcasting the xfinitywifi (my gateway is the...
View Article[IPv6] IPv6 Slowdowns since new modem installed....
My set up was the DCP3008 for internet and an older Arris tm622 EMTA for CDV. Well, the DCP3008 died and comcast replaced it with an Arris TM722. (4x4). The DCP was 8x4) Since the new install of the...
View Article[Speed] Heads-Up: Time to Replace Your DOCSIS 2.0 Modem
As a follow-up from a similar post last summer @ http://www.dslreports.com/forum/r27473499-Speed-Heads-Up-Time-to-Replace-Your-DOCSIS-1.1-Modem - if you have a DOCSIS 2.0 device it is time to think...
View Article[WiFi] Wifi authentication problem on nextbook tablet
My wifes NextBook Premium 7 Android Tablet w/Google Play would not WiFi connect to the Comcast (TG862G) modem until I entered the network key (Nextbook S/N) as the password. All works great now ..Was...
View Article[Install] COMCAST can't add my new Motorola SGB6782-AC PLEASE HELP !
Anyone having issues to get this modem connected with Comcast. We tried now 2 hrs with Comcast Support .. they can see the modem but they can't activate the modem/router. They send us back to Best Buy...
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