[Equip] Surge suppression?
Can someone enlighten me on how to protect devices at/beyond the cablemodem on the data coax from storms? I don't mean the power, as the modem and everything networked is on a UPS. Is it correct not to...
View Article[Connectivity] No Internet but Modem shows otherwise.
No Internet but my Motorola SB6121 shows all the lights working correctly. Power cycled modem and router and connected modem directly to PC to verify no internet service. Called Comcast and they advise...
View Article[IPv6] Netgear retail router IPv6 issues..
Ok I am going to open this can please be nice, I want to get these issues fixed.. If your having issues with IPv6 PD dropping after a couple of days or having odd issues please post about them.. I...
View Article[Equip] Cisco DPC3010
For well over a year we've heard excuses from Comcast about why this modem model remains unsupported, despite the fact it's supported by TimeWarner, Cox and (as far as we've checked) all other major...
View Article[Equip] Can I use an internet only modem if my plan includes voice?
I just changed service and I have an internet/voice bundle which gave me a better price than internet only. I'd like to buy my own modem, which I discussed in a separate topic, so I can save the modem...
View Article[CustSvc] Is the Direct forum dead again?
I understand it's summer and vacation time but does anyone know if ComcastPete is still around for the Direct forum? It's been almost a month (10 July) from when he last posted, at least as far as I...
View Article[IPv6] IPV6 availability for Business with Static IPs yet?
Hi world + dog! Any news on Comcast moving toward offering IPV6 to those of us with Business Static IPs? I know they closed the testing group some time back and nothing new on the comcast6.net site...
View Article[Business] Tech levels comcast information!!
PLease i would like to know how could i get tech levels at comcast thanks
View Article[Connectivity] Difficulty Setting Up Apple Time Capsule w/Cisco DPC3939
I have a new Apple 2TB Time Capsule that worked flawlessly with my old Comcast stand alone modem (forgot the model). Comcast has now provided me with a new Cisco Model DPC3939 Xfinity Gateway. I would...
View Article[Equip] Netgear Nighthawk AC3200 Tri Band Router (WNDR4500 replacement)
Split from http://www.dslreports.com/forum/r29042683-IPv6-Netgear-retail-router-IPv6-issues. uid://455626 So I just pulled the trigger and spent 300+ tax on the new Netgear Nighthawk AC3200 Tri Band...
View Article[WiFi] xfinitywifi channel
I recently started having wifi difficulty at home, where I have comcast wifi. I then noticed the SSID xfinitywifi, which appears to be from my comcast wifi gateaway (it disappears if I unplug the...
View Article[Connectivity] Internet / TV
Status Connection This page displays information on the status of the cable modem's HFC and IP network connectivity. Startup Procedure Procedure Status Comment Acquire Downstream Channel 711000000 Hz...
View Article[Speed] My internet is so incredibly slow!
My internet for a while was very very fast, instantly connecting to things, great ping, fluid online gaming. My mom recently went off the deep end and decided to disconnect the router and hide it from...
View Article[Connectivity] Random Connection Issues
Lately I've been experiencing intermittent problems going to websites. Usually it works itself out or I have to reboot the Wireless Gateway. Here is a screenshot of me trying to ping Google and not...
View Article[IPv6] obtaining a /60 delegated prefix
BCI w/dynamic IPs, using a Zoom 5341J into a router PC running Arch Linux. I think i have successfully pulled a /60; but am curious. It appears my router is still assigning a /64 prefix to the internal...
View Article[Equip] tc8305c
So Comcast sent me a letter saying my SBV5220 needed to be replace and I could order a replacement online for the same lease as old surfboard. Tonight I got the replacement gateway, it is the...
View Article[Signals] Xfinity says my signal weak even though I have no issues
I recently added Xfinity internet service to my cable service. Xfinity has since contacted me twice to say they have detected that my signal is weak even though I may not have observed any issues. (I...
View Article[Speed] Business class speed upgrade?
Did anyone's business class connection get the free speed upgrade? A thread here back in April asked the same thing but I wanted to ask again now that most of the country has finally received their...
View Article[Connectivity] How to Bridge Netgear WNDR4500 router with Comcast new Modem
I have a Netgear WNDR4500 router and an 'OLD" ARRIS Modem -Doscis 2.0. Comcast has told me to disconnect my "old' modem and return it to there office for the newer version (includes telephone). I'm...
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