[Equip] Arris TM722 @ Local Offices?
So I have the Arris TG862 WiFi Gateway and I just hate this thing. At first it was working fine, now I have to constantly reboot the device, wifi works half the time, and the admin menus are garbage. I...
View Article[IPv6] IPv6 Problems with routers other than Netgear
Well aware of the current thread for IPv6 issues on Netgear routers. Starting a new one since my problem isn't happening on netgear. I replaced my WNDR3700v1 with a Tmobile TM-AC1900 (rebadged ASUS...
View Article[Equip] SB5120 Upgrade or Not?
I'm using a Motorola SB5120 (I own it) modem with the 25Mbps download plan. Comcast sent me an email saying I should upgrade the modem. I see that the 5120 has a downstream of of 38Mbps which is well...
View Article[IPv6] Ipv6 on DPC3939
How do I enable ipv6 on my modem I am connected via cat6 ethernet and under gate>connection>Xfinity network it says ipv6 dhcp client disabled. It has had a firmware update recently on on this...
View Article[Connectivity] Losing internet signal multiple times per day
I've been having worsening issues with my Comcast internet connection dropping for a couple months now. I'm not sure if it's the modem, the cables/splitter, or something on Comcast's end. Hoping...
View Article[Bill] Comcast charges $8 monthly modem lease on purchased modems?
Just got a nice form letter from ComCrap stating: "During a review of our billing records it was determined that you are not being charged for all the Comcast equipment that you are using with the...
View Article[Install] Can't use out of state modem?
So, the Comcast folks were just here and after a long time trying to hook up my wifi, they asked me if my modem was from out of state. I had purchased my Motorola Surfboard modem online from a store in...
View Article[Install] Neighbors can get cable internet. Can I?
Hello, I live about 800 feet from the road where both comcast and att uverse can serve. However, neither of them can service me from there. My neighbor can get both of these providers, he lives the...
View Article[Connectivity] Comcast showing wrong SN for leased modem - I think
Just logged in to My Account on Comcast and noticed that the serial number for my leased modem is not anywhere remotely close to the sticker on my modem. It appears to be a weird version of the MAC ID...
View Article[Equip] Separate Boxes for TV and Internet
Good evening guys, We're looking into getting Comcast TV, Internet and Voice service however they seem to be fixed on giving us a single modem for all. No option for separate or even just a plain wired...
View Article[Speed] Ping/Latency Spikes
Been getting ping/latency spikes the past about 3 weeks or so. Had a tech up here who stated that he thought he found a somewhat loose connection, didn't fix the problem. Seems to only happen in the...
View Article[Connectivity] Modem Keeps Rebooting
For the last week, my Ubee DVM3203B modem reboots about every 12 hours. My signal levels are generally perfect, near 0, though there are occasional wild swings to almost -8 on some channels. The big...
View Article[IPv6] All Areas support CPE IPv6...
For modem support check out http://mydeviceinfo.comcast.net/ look at the IPv6 tab, if the tab is checked the device is supported in the field..
View Article[Equip] Xfinity Cisco Gateway Bridge Mode
Okay, the firmware allows me to put the Cisco Gateway into bridge mode, but when I do, and connect my router to the gateway's ethernet 1 port, I can't connect to the internet. My connections are as...
View Article[IPv6] ipv6 support in Cambridge, MA?
Been trying to get ipv6 to work on my Comcast connection in Cambridge, MA as I have a couple of servers I need to access that currently only have ipv6 addresses... So far, no luck....
View Article[Price] Blast price increasing
My most recent bill had the pricing changes for January and the price of all the Internet tiers with the exception of Blast stayed the same. Blast went up $2. Not sure why Comcast is singling out Blast.
View ArticleComcast Business, Can tech support get public IP?
Does comcast business tech support have the ability to get the Public IP on your account? With a customer owned modem? -- http://www.RestartYourComputer.net
View Article[IPv6] ipv6 configuration best practices?
Long time listener, first-in-a-while caller. I've got what might be a very simple question that has many parts: I want to get IPv6 working on my one-IP static v4 BCI connection, with the ability to...
View Article[Speed] Sunday morning coming down
Entire area is affected. Comcast's web site and support call says they know about it. So do I. Modem logs indicate it all started ~2:30 AM
View Article[Connectivity] Is there any work being done in Eastern DT Littleton, CO
For the past couple of weeks my neighbors and I have been experiencing all kinds of individually strange things happening. Speed drops, can't send eMail, IPv6 popping on and off. Personally my speed...
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