[Business] Legitimate enough reason to request a Cisco replacement?
I've noticed the Netgear DOCSIS 3.0 modem on business class degrades over time. The latencies get higher slowly over time and this also impacts throughput. Would this be justification enough to have...
View Article[Speed] VPN Speed Weirdness
Since it's oft-repeated here that Comcast doesn't do any kind of throttling or traffic shaping, I would like an explanation for what is going on here. I connect to two different VPN providers with...
View Article[Speed] Want More Speed? Replace That Router
Have been paying for Blast 50/10 for a couple of years now. Occasionally I'd run a speedtest from comcast.net. Sometimes I'd see 50/10, but most of the time things were closer to 30/10. Signal levels...
View Article[Business] Keep BCI, Drop residential Cable TV?
I am looking at "Cutting the cord" as far as Cable TV, and I was wondering if anyone has gone through the process where they have BCI running on top of residential cable tv, and they have dropped cable...
View Article[E-mail] Wronly Blacklisted Email System or Tech Difficulties?
I was trying to register on the KMyMoney discussion forums, and I never got their confirmation email. Their admin emailed me this back.... "I'm afraid Comcast are either having techncial difficulties...
View Article[Equip] Why is the Cisco BCI device latency so much higher?
So I got the Netgear I was having trouble with swapped out for a Cisco wireless gateway device. Speeds seem to be fine, but I noticed the pings are more erratic and higher (see attached). The pings...
View Article[CustSvc] At work pics.... Yes I am a professional!!! 56k/DSL DIE!!!
A few have expressed interest in some of my at work pics. I have been slacking as of late, as the work we are doing is more proactive and less reactive, so its a little more rare to come across the WTF...
View Article[Equip] XB3 2 AKA WIRELESS GATEWAY 3 AKA DPC3941T...
for those who got one already, how did you get it? Getting the xb3 was nightmare last time. They sent me 3 wireless gateway ones, 2 technicians brought gateway 1's, until finally the 3rd technician...
View Article[Equip] Recommend a Modem?
I'm kind of out of the loop with internet stuff. Whats the go to standard modem these days?
View Article[E-mail] Problems getting needed account verification emails
said by AlexComcast : I work at Comcast in the Anti-Abuse department, which manages the systems responsible for the message you're getting. Could you give me a little more information about the system...
View Article[Price] Price Question & Ethernet Question
Just got a promotional price of $157.00/month plus taxes and fees for double play with blast. I have 3 standard cable boxes, one HD box and two digital adapters. The promotion is good for 12 months. It...
View Article[Speed] Throttling
I feel like I'm getting throttled. I have the 50/10 package and about 3 weeks ago my internet speed dropped instantly. Did a speed test and sure enough wasn't even getting close to what I was getting....
View Article[Equip] Motorola SBG 6580 Access Denied
I spent 7 hrs with customer support and I had reset my router (SBG 6580) many times but now it's stuck on the blinking globe. The error says access denied. Can someone please help me to fix this issue....
View Article[Connectivity] Had great connection and reliability for 2 years Now problems
No new equipment installed. My issues are when it stops working, I get cannot resolve host message, then I unplug the modem and plug it back, it usually works after this, for how many days it varie,...
View Article[E-mail] Reconfiguring email client - HELP !!
To make a long story short, had to replace my hard drive. I am running Vista Home Premium (x64) with the WindowsMail as my email client -- but I forgot how to configure it. Could someone PLEASE tell me...
View Article[Speed] Comcast 2014 Side Discussion about Doubling Speeds
Mod Note: Tracking here, please: https://secure.dslreports.com/forum/r28975270-Speed-Report-Tiers-Doubling-In-Speed-Here...
View Article[Connectivity] Intermittent connection issues on SB6141 w/comcast
Hopefully I'm putting all this in the right forum. I'm having intermittent connection issues with my SB6141. It's been going on for a long time and I've been trying my best to diagnose and fix the...
View Article[Install] Comcast Plant Extension
OK...So after 15 years of trying to get cable, I finally have what I think is a reasonable plant extension cost. They started out 5 years ago wanting $65,000 to run cable to my house. Fast forward to...
View ArticleService in Northern California
I'm hoping someone here can tell me if there is any Cable Internet service offered by ANY company at this business address: 185 Klamath Ct. American Canyon CA 94503 I'm pretty sure Comcast does not...
View Article[Signals] High Upstream Power Levels
I had a tech at my house yesterday because of high upstream power level. In the past my modem would get 3 bonded channels with power levels between 43 & 46. Lately I've been getting 1 channel at 56...
View Article