[Caps] Bandwidth Cap Question??
Does the monthly bandwidth cap start over at the beginning of the new year?? I want to know I will download like crazy for the rest of the year and then I will get 2 unlimited months next yr.
View Article[Bill] Is sales tax normal on the first bill?
So many of you may have noticed that I now have Comcast on this thread https://www.dslreports.com/forum/r31171938-Plan-Comcast-is-coming-to-my-complex-COMPLETED and I'm glad to announce that I love my...
View Article[Bill] Bill increase - fees/taxes counted twice ?
My current bill that just became available shows an inexplicable $6.99 increase but in comparing EACH line entry with last month's bill there is no change. That $6.99 increase is the exact amount of my...
View Article[Speed] Slow Download Speed on SB8200 and CM1000 but XB6 Works Fine
I recently upgraded service to Xfinity Gigabit. While connecting to either Arris SB8200 or Netgear CM1000, the download speeds max out at 650 Mbps (connected directly from the modem to a PC). But when...
View Article[Connectivity] TPLink TC-7620 only connects at 100 but it has a gigabit port
I've also posted this on the Comcast forum as well as contacted Comcast and TPLink but have made no progress. ---- I have a TPLink TC-7620 This has a Gigabit ethernet port but I only connect at 100....
View Article[E-mail] Service related email only going to secondary accts not primary
Does anyone know why Comcast service-related emails are not arriving in my Primary CC email address, but DO arrive in all of my secondary accounts, please ? Most recently, the speed increase email went...
View Article[Connectivity] WA State users, routing question
Hi all, I was curious if there were any users in WA that could perform a traceroute to the address eat.valve.net, mine is below: 1 1 ms 1 ms 1 ms router.asus.com [192.168.50.1] 2 10 ms 10 ms 10 ms...
View Article[OUTAGE] Service outage
So a week passes by and an outage occurs. Zip 77042. Why must this happen...
View ArticleGot Extreme 300, Replace TG862G w/ CM500V or CM1000 and TM822?
What's the best bet here? I Had Extreme 150, but moved to 300 for an extra $10. 1000Mbps service is too expensive right now to justify updating here in Chicago, but might look at it again when costs...
View ArticleHow to order service with no drop to your house?
Looking for advise, according to Xfinity I can order with the self install kit because they believe there is a drop to my house. However there is no drop... 20 years ago when I moved into my house...
View Article[Activate] Comcast Xfinity Refusal to Activate SB6141
Comcast's modem activation system and several reps would not activate my perfectly good modem. They gave a nonsense story about it being active on another account. After several days and many calls to...
View Article[WiFi] Trying to figure out best networking options for Gigabit service
Location: Philadelphia, PA Problem: Not really a problem, but trying to figure out what to do in anticipation of the new DOCSIS 3.1 gigabit service being installed in our home. We have a two-story...
View Article[DOCSIS] Docsis 3.1 modems?
Does anyone know if i can buy a docsis 3.1 modem now. The reason why i ask. I heard the new modems have AQM. Can some one please help me?
View Article[Install] Is this normal?
Just had service installed and I noticed that the ground block didn’t have ground wire connected. Is this normal? Also checked and there is no other ground on the line in the home.
View ArticleSlow Speeds and many Uncorrected Errors
I subscribe to 1Gbps service with Comcast. The phone reps keep telling me my line is good. I have never been able to get higher than 200Mbps. Any insight is appreciated. Here are my modem stats:
View ArticleWhy use RG6?
I think I've brought this up a few years ago. But in the last week my I was over at my mom's house and her internet was acting up and I looked at the signals on the modem and the SNRs where completely...
View Article[Connectivity] Mac Mail doesn't work
My Mac Mail v 11 stopped working. It keeps asking for password then says it can't verify the account. Comcast rep had me change password then try again, still doesn't work. I get on the Xfinity site...
View Article[Speed] Comcast Upload Update?
Alright, so I remember that roughly one year ago, Comcast stated that increased upload speeds were coming in "2017."...
View Article[Equip] XB6 - Arris TG3482G Bridge mode?
So, Curious were the bridge mode status is on this modem. Some time ago I read that it couldn't be bridged. Curious if that's changed now or if people here are using it in bridge mode.
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