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[Speed] Speed & reliability better with or without router hooked up?

I'm currently on Blast 50 Mbps.(With Triple Play,I'm using an Arris TM862G gateway.) I also own a Asus RT-10+ router. Is it better to have the internet hooked up through my Arris gateway alone,or with...

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[Equip] Comcast severs ties with Bestbuy, no more kiosks

Been waiting for bestbuy to get inventory in emta's, and just called 3 bb's in the chicagoland area. All said that there's no more comcast kiosks, since they severed their agreement with bestbuy. In a...

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[Signals] Sudden loss of upstream channel bonding.

Motorola SB6120 Noticed all of the sudden just this morning that I am no longer getting bonded upstream channels (what can I say, I notice the lights on it when I walk by it). I rebooted it to no...

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[Business] *sigh* the joys of installing new "Business...

activating new BCI service, and trying to use my main email address as the primary contact. disregarding the conflicting terminology (i'm assuming "username" means "email address")... apparently you...

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[Equip] Getting Extreme 105 Triple Play - Hardware?

Hello- I'm in Michigan. On Wednesday I'll be getting a Comcast Triple Play installed. Extreme 105 Internet, X1 Whole house DVR system for 3 TVs, and Comcast Digital Voice. Couple questions: What...

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[CDV] Phone Modem Problem

Here's my problem-Parents already using a Wireless Gateway modem for Internet. Their separate Arris Phone is End of Life so they called Comcast and they sent them another Wireless Gateway (Technicolor)...

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Somewhat urgent question

For a couple weeks now I've had a lot of comcast woes, you can read the other thread about them here. I just picked up the new modem from UPS (I had to get a ride there, Comcast wanted a signature and...

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[Speed] comcast extreme 105 on sb6141 white and new linksys ac1900 route

I can connect directly and restart my modem and get the 105 speed but when i connect to router and reset modem i get 30mbps or 16Mbps. checking speed from routers software and matches what computer...

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[Speed] Provisioned for Blast today, but tonight not really getting it

Using the speedtests from speedtest and the comcast speedtest, I have a download speed of about 37Mbps and an upload of between 8 and 9.5 Mbps. Latencies are in the 20's and 30's. I wanted him to...

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[CDV] How do I reboot the Arris 862G?

Uh..dumb question. How do you reboot the Digital Voice modems?(I have an Arris 862G.)

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Massive packet loss/high latency tonight on multiple routes

Anyone else in the Northern California area seeing dropped packets/high latency to varying destinations? Examples to various destinations: Host Loss% Snt Last Avg Best Wrst StDev 1. 10.1.10.1 0.0% 3...

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Need help picking new router for new speed tier

I have the ubee evm320b voip modem from Comcast I currently have a Belkin N750DB wireless router...I have never gotten great speeds via wifi so I bought a new Linksys a few months ago but my speeds...

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[Equip] thinking about the r7000

Should I go for it or not? I'm considering it. But is there a certain version to get? Im also concerned about the ipv6 issues. Anyway to fix that

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[Install] Upgrade to 105 requires truck roll and fiber install?

Trying to get a faster speed and finding out that only triple play customers (and a lucky few) get the free upgrade to 105 I decided to pay the extra $13 and just do it. I called and switched packages...

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[Caps] So I have a Legitimate Cap Question...

So I was trying to figure out our current cap in our market... we have the 50 meg tier... currently getting 55-60 meg down and 10-12 up... According to the bill we're on BLAST but according to the cap...

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[Speed] PSA: Slow WiFi on Comcast? May be Comcasts Fault

There is a critical bug in Comcast's network configuration that is likely crippling thousands of routers and pretty much only Comcast has this issue. It is an edge case interaction caused by bad DSCP...

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[Equip] New house - looking for modem/eMTA model advice

Hey all, I recently bought a house and will be moving in very soon. With that said, FiOS is not offered in my new area, so I'm looking to setup a Comcast account. While I currently only have a double...

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[Equip] sb6141 vs arris cm820

Which one is better in your guys' opinion. I see the arris got 3 star Comcast certification vs 1 star on 6141

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[Signals] Uncorrectable codewords?

got a new SB6141, been installed for ~half a day & have transmitted ~20GB. never had the ability to view uncorrectables on the old BCI modem I had, is there a good "ratio" of errors vs unerroreds?...

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[Equip] 2014 Xfinity/Comcast Modem Poll

Please choose what modem you lease or own. If you have two modems: 1 for HSI & 1 for CDV, choose the one you use for HSI. If you don't see your modem listed, choose "Other". This list is taken from...

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