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[CustSvc] Had another customers phone on my gateway

I swapped out gateways today. After booting it up, I noticed one of the telephony lights was solid. I plugged a phone into its output port, and sure enough, I had dial-tone. I called my own phone and...

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[Equip] would this be a splice?

coming off of this amp. i see this sort of angle in the coax wiring on poles quite often.

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[Equip] Cisco DPC3939

I'm wondering if Comcast has the DPC3939 gateways at offices or if those are limited distribution. I researched them and the DPC3939 has the 5Ghz band. I'd like to have full advantage of my upgraded...

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[Equip] how long does buried RG11 last, in general?

assuming it isn't cut.

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Replacing a TG862

We have Comcast HSI and Voice. Several months back, the nice people on this forum helped me add a great router, that solved our wireless weak signal problems, but I've been busy and haven't gotten...

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[Speed] Did comcast silently up my speed?

AFAIK I was on 50/10 but I just ran a speed test just because and I got http://www.speedtest.net/my-result/3446589197 (110/25) This is on BCI so if I have then woot but seems odd as when I went to...

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[Connectivity] Ripe Atlas Down for 3 Days.....

I finally got my connection issued resolved by doing a factory reset on my AEBS 5th Gen. My speeds are steady at 117/12. However, my Ripe Atlas probe as been down now for 3 straight days and I can not...

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[Speed] reason for lower-than-expected diffprobe "median received...

DiffProbe release. January 2012. Build 1008.Shaper Detection Module. Connected to server 203.5.76.164. Estimating capacity:Upstream: 22875 Kbps.Downstream: 113103 Kbps. The measurement will take upto...

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[Connectivity] Review of Linksys' WRT1900AC from Small Net Builder......

Review from Small Net Builder.. http://www.smallnetbuilder.com/wireless/wireless-reviews/32393-linksys-wrt1900ac-ac1900-dual-band-wireless-router-review

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[Bill] Curious about how much I'll actually be paying.

Wanted to ask actual Comcast customers what they are paying, I'm paying for the 50 Megs download and they are saying about $60 for pure internet, when you facture in hidden fees and all that, anyone...

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[Connectivity] total blackout in sacramento

Does anyone happen to know whats going on with the current outage? I cant even get through to them on the phone. Services have been down for several hours.

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[Equip] What combination router and modem for Comcast?

I went back to Comcast for internet service because AT&T was terrible and too slow. Right now I just have internet, but might get their triple play package in the future. I want to get my own modem...

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Done via online chat

DiffProbe release. January 2012. Build 1008. Shaper Detection Module. Connected to server 38.106.70.149. Estimating capacity: Upstream: 21410 Kbps. Downstream: 195384 Kbps. The measurement will take...

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[Equip] 2014 Xfinity/Comcast Modem Poll

Please choose what modem you lease or own. If you have two modems: 1 for HSI & 1 for CDV, choose the one you use for HSI. If you don't see your modem, choose "Other". This list is taken from...

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[WiFi] tg862g firewall

How do you disable the firewall on this device

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[Equip] I think I'm going to need a new router

Moved out of the "Comcast 2014 Side Discussion about Doubling Speeds" topic I think I'm going to need a new router, I was told by the salesman at Best Buy that the Netgear N600 WDNR 3400 was all I...

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Can't View Connected Devices

A firmware upgrade to the Arris TG862 resulted in Comcast users not able to view and edit their connected devices. This has been going on for months without a peep out of Comcast. Clicking on the View...

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[Firmware] I received new firmware on my TM822G today

Anyone know what the changes are? ARRIS DOCSIS 3.0 / PacketCable 1.5 Touchstone Telephony Modem HW_REV: 2 VENDOR: Arris Interactive, L.L.C. BOOTR: 1.2.1.61 SW_REV: 7.6.59M MODEL: TM822G Serial Number:...

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[Speed] Not getting 105Mbps down?

This post was moved out of the Speed Upgrade Report Topic. uid://455626 Westville, NJ [att=1] http://stage.results.speedtest.comcast.net/result/486692164.png I ran a few different tests including...

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[WiFi] Turning off public hotspot on Gateway

I'm wondering how do I turn off the public hotspot on my Xfinity wireless Gateway. I do not want to offer a public hotspot. Enough said.

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