My cable is loose on utility pole - whom should I call to fix it
My Comcast internet is provided through a "drop box" (that is what plant people called it when they initially came to my house to see if I could get Comcast cable.) It is a small box directly hanging...
View Article[Connectivity] Comcast tech installed coax splitter to fix upload speed?
Hello there, Recently I've been having very inconsistent upload speed with my Comcast blast service. I pay for 50 down/10 up, and for a long while I've been getting 57/12. Recently however, I've been...
View Article[Connectivity] Lossy comcast? server
http://www.dslreports.com/badrouters/he-0-6-0-0-cr01.denverqwest.co.ibone.comcast.net this particular Comcast router has been lossy for around 90 people that have done the line quality test. so is...
View Article[Connectivity] March Netflix Rankings - Following Direct Interconnection
Comcast is up 6 places, to 5th since February. From January we are up 8 places. http://ispspeedindex.netflix.com/usa -- JL Comcast
View Article[Connectivity] So Whose Fault IS it?
About this intermittent dropping via the SBG6850 - when I called Comcast, and had techs come out, I was told to complain to Arris about the firmware being pushed onto my modem. Arris tells me they have...
View ArticleHow do I access the USB on a TG852?
I plugged my MP3 player into the USB of my TG852. How can I access on a WIndows 7 machine. Under network drives, the TG852 is listed but clicking it gives a disconnecting error.
View Article[Signals] "normal" amount of T3 timeouts?
should you experience these on any ongoing basis? i seem to get about 1-4 a day. my SB6141 logs list it as due to "no ranging response received", and nothing else occurring directly before or after it.
View ArticleHBO GO & Comcast
I know they block Roku and some other devices. What devices do work with HBO Go and Comcast? Or is there a easy Roku workaround? Thanks
View Article[Connectivity] Service interruption after vacuuming
Apologize if this is the wrong sub-forum. I do have Comcast though. So my Comcast service enters my apartment (coaxial cables) through my ceiling in a small closet. From there, I have a splitter that...
View Article[CustSvc] I have been banned, and don't know why
Every time I try to post on Comcast's own forums, I get a message telling me I've been banned. I have no idea why, considering I've never posted there and I've been a Comcast customer in good standing...
View Article[Speed] slow speeds back again
Just when I thought I had my speeds fixed we had 4 outages in the past 2 weeks. Well now my speeds are slow again. I have blast! internet and the speeds are between 15 and 30 mbps down. My speeds are...
View ArticleAffordable Broadband for Low-Income Homebound Seniors
Here's a new Whitehouse petition - https://petitions.whitehouse.gov/petition/provide-broadband-access-low-income-homebound-seniors-now/ZLfkkcGT Perhaps Comcast can expand their Internet Essentials...
View Article[E-mail] Comcast blocks certain e-mails (forum authentication, etc)?
Probably within the past couple years I've tried to register on various websites or forums using my Comcast e-mail address and sometimes I never receive the verification e-mail required to activate my...
View Article[Rant] Comcast is getting really pushy regarding renting their modem
Today, I've received my third call from a Comcast sales rep wanting to review my plan. My TV is currently Digital Preferred and my Internet is Blast 50. (Yes, Blast 50. Blast for the Chicago market is...
View ArticleMajor packet loss issue HELP!!
Let me start by saying I am not very tech savvy at all, so I apologize in advance for the lack of info included when describing my problem. I was having major "lag" problems while console gaming so I...
View Article[Speed] Whoa! Now this is what is called a speed bump. Wacky results
So I got the speed increase to 105 a couple of months ago. JOKING AHEAD Well I got up this morning to run some speed tests and these were my WACKY results. I wish these were correct, I did change...
View Article[Connectivity] Intermittent dropped connections, packet loss to gateway
For the past 48 hours connections have been timing out or getting interrupted. Pings to the gateway look like this: 49 packets transmitted, 44 packets received, 10.2% packet lossround-trip...
View Article[CustSvc] Bulk Rate Customer Service - No One Seems to be able to Help
New service installed one month ago. We are in an Xfinity community that is supposed to include basic internet, phone and TV. The first bill was way above what we expected, but no one can explain what...
View Article[Equip] I didn't know this -- Modems
Comcast is offering modems for sale? I knew they rented, and if you purchased one on your own, wouldn't charge a rental fee, but I didn't know they offered a straight up purchase....
View ArticleChange of home address for business class
I've already posted on the direct forum but just curious if anyone know if its possible to remove the address or even change it to a new address without a new contract? I called and explained that I'm...
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