[Connectivity] Packet loss and connetivity issue - Portland OR area
Portland, Oregon area Comcast HSI. Few years ago Comcast replaced the drop due to the same issue. There was no conduit ever installed when the original cable installation occurred. However, rather than...
View Article[Equip] Arris TM722 @ Local Offices?
So I have the Arris TG862 WiFi Gateway and I just hate this thing. At first it was working fine, now I have to constantly reboot the device, wifi works half the time, and the admin menus are garbage. I...
View Article[Speed] Santa Maria, CA - Unexplained Speed Increase
I have Blast service in Santa Maria, California. Speeds have been very consistent at about 57/11 per the Xfinity speed test site. This morning, the download speed has doubled, although upload hasn't...
View Article[Connectivity] Trying to troubleshoot if this Youtube issue is Comcast or not.
This video: https://www.youtube.com/watch?v=RixYliBZbV4 along with several others refuse to play at all or only at 360p, it seems totally random and I can't figure out what it causing it. If you are...
View Article[Connectivity] What is docsis 3.1?
How much will the speed increase. Will it lower latency? And do they charge you for the new equipment?
View Article[Signals] Just a "small" question... (but not small in text)
I know its really nothing to worry about if I still have connectivity and proper speed, but I'm a curious guy who likes to wonder if there's anything I can do to make a situation better. That being...
View Article[CustSvc] Franchise agrements
Didn't know where to put this but it is awesome to see my town try to stick it to Comcast. I found out when the public forum is to listen to residents on this subject and you can bet your ass will be...
View Article[Bill] Question about discounts on latest bill
Everyone, First, I want to point out that I still do receive paper copies of my bill in the mail. Each month, my mother goes down directly to the local Comcast office and writes them a check in the...
View ArticleArris WBM760A New Firmware
Anyone received new firmware for the WBM760A? My modem has recently been updated to: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem HW_REV: 3 VENDOR: Arris Interactive, L.L.C. BOOTR: 1.2.1.25 SW_REV:...
View Article[Rant] Worst Customer Service Ever
Never get comcast. They have the worst customer service of all the communication companies in America. It took over 3 hours to activate a new modem. I was transfered multiple times and lied to by every...
View Article[Connectivity] IPv6 connection lost
This AM I discovered native IPv6 connection was lost and the IPv6 connections were connected via 6to4 Tunnel. Checking modem logs (Zoom 5341h) showed a large number of reports of various errors - sync...
View Article[Speed] I don't know what else to do, PLEASE HELP ME
I am truly at a loss for what step to take next so I come here pleading that someone can offer me some advice. For the past month+ now we have been experiencing tremendous drops in internet speed in...
View Article[Connectivity] First time Comcast installation???
Hi, I ordered the comcast blast 50/10 on monday which i choosed selfinstall instead of a tech -.- then i realized it need be install from outside and connect to the coax cable inside my house so i...
View Article[Connectivity] Motorola SBG6580, Comcast and connectivity/speed issues
I have a Motorola SBG6580 and recently I've been having increased instances of speed fluctuations and random connection losses. I've read other posts regarding this particular modem and ISP and most...
View Article[Speed] Speeds "reset" to slower tier every 3-6 months
I am on the Performance 25mbps package with a Motorola SB6120, internet-only. I routinely get 28mbps regardless of time of day. The service is typically rock-solid, I never have congestion issues and...
View Article[Equip] what comprises a "head-end"?
besides a CMTS (which i think is pictured here). and how much space is required for all the equipment?
View Article[Equip] EdgeRouter with Comcast?
I am just sick of Netgear / Linksys and even DD-WRT... trying to find a higher grade true router that works with IPv6. Has anyone use one of these routers?...
View Article[Connectivity] Comcast tech installed coax splitter to fix upload speed?
Hello there, Recently I've been having very inconsistent upload speed with my Comcast blast service. I pay for 50 down/10 up, and for a long while I've been getting 57/12. Recently however, I've been...
View Article[Connectivity] Still problem with T3 Timeouts, Zoom 5341J modem does not help.
As I detailed here: http://www.dslreports.com/forum/r28636746-Connectivity-SB6121-Reboots, I was having problems with T3 timeouts. They had mostly gone away, but now are back again. It seems to...
View Article[Connectivity] BCI SamKnows study stats are BLOCKED to customers!
I am not too thrilled about this situation. I enrolled to volunteer in the SamKnows BCI bandwidth study and recently got my box installed and generating stats. SamKnows has a great report website...
View Article