Hi there
Relative newbie, so please be gentle. I have Comcast HSI, with Boost. Over the past few months, I have been experiencing intermittent loss of connectivity. My connection will go out for 30 seconds, 1 minute at a time.
It is never a really long time, but I work from home, and it makes using skype for any type of calls almost impossible. Sometimes I will have 10-20 of these issues per day...sometimes very few at all.
I have called Comcast several times, they just reset the modem and tried to push me to the signature service. I have gone in a replaced the modem I use from them (ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem MODEL: CM820A) 3 times, and it does not seem to help. I am on a Mac, using a Time Capsule as my router. I have attached a screencap of the readings from the router info URL.
Anyone that can help, I would be beyond grateful. I am getting pretty darn frustrated.
- E
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