[Install] Best way to sign up with owned modem
Hi, Im planning on moving to Comcast and purchasing my own modem, whats the best way to go about signing up with my own modem, can I technically order service before I have the modem or should I get...
View Article[Security] Malware Alert Received? Consider joining our new beta tests
For a number of years we have been leaders in network-based malware detection. This has enabled us to inform customers of likely malware infection and to provide recommendations on how to fix, or...
View Article[Speed] Longmont Colorado: CenturyLink or Comcast for reliability?
We are moving into a new house in zip 80503, I telecommute (my company uses Dropbox to sync lots of files) - does anyone know if Comcast or CL is more reliable? CL's highest speed is only 40mbps while...
View Article[Connectivity] Modem requires power cycle
Been seeing an issue for the last several weeks. Things looking good and all of a sudden many sites seem hard to connect too. Usually Google related sites. When this happens I eventually just power...
View Article[Signals] US Blinking Zoom 5341J Modem
Looked at my Zoom 5341J Modem yesterday and the US blue light was blinking. Did the power off/on dance and still was blinking. My speeds tested fine. After a little Google search I found where someone...
View ArticleComcast Technicolor Wireless Gateway & Apple Airport Express
Hi, I have TriplePlay and currently use a regular cable modem, rented from Comcast, with my own Apple Airport Express wireless modem. Comcast contacted me recently and said I was being required to...
View Article[Equip] What's next after Arris 822g?
Anyone think the new replacement for the Arris 822g will have 24 Downstream Channels and 8 Upstream Channels? I own my wonderful Arris 822g modem and was just wondering what will be eventually...
View Article[Connectivity] Zoom 5341J Modem SNR
One of the downstream bonded channels on my modem has a very low SNR. I was having the DS light start to blink sometimes which would affect my service. Usually power cycling the modem would do the...
View Article[Connectivity] Comcast tech disconnects my services and the leaves.
Just need to know what to do next. Service is in Miami, Fl. Have HIS (Blast 50/10) and phone; equipment is TC8305 Problem: Yesterday (8/16/14) around 9 am Comcast came to my next door neighbor to...
View Article[Connectivity] Intermittent SNR drops causing disconnects
Hey everyone, longtime lurker, first time poster :) I'm in San Jose, California with Comcast Business Class on the old 27/7 plan. I'm using an SMC D3G cable modem. Over the last several weeks I've...
View Article[Firmware] Can't View Connected Devices
A firmware upgrade to the Arris TG862 resulted in Comcast users not able to view and edit their connected devices. This has been going on for months without a peep out of Comcast. Clicking on the View...
View Article[Business] BCI dead in El Dorado Hills, CA
My connection died about 20 minutes ago. I have sync and the signal looks fine, but I can't get past my CM/router. Anyone else in the Sacramento/Placerville area having issues? -- "I drank what?"...
View Article[Speed] Ethernet Speed Question
I have Comcast internet 105 down/10 up. I have a fast ethernet card with maximum 100 megabit speed. I get a steady 95 down/11 up. My question is: Is it worth spending $30-$40 dollars on a new ethernet...
View Article[Business] Switching from Residentual to Businses Class
I am currently on the Comcast Blast plus plan with 105m down and 10m up with TV. i NEVER watch the television. due to reasons of needing 2 modems and none of my devices going over 40m down i figured i...
View Article[Connectivity] IPv6 Milestone Reached
See http://corporate.comcast.com/comcast-voices/comcast-reaches-key-milestone-in-launch-of-ipv6-broadband-network -- JL Comcast
View Article[Equip] Replacing a TG862
We have Comcast HSI and Voice. Several months back, the nice people on this forum helped me add a great router, that solved our wireless weak signal problems, but I've been busy and haven't gotten...
View Article[Signals] Internet went dead in Joliet, IL
My EMTA Modem rebooted but took 20mins to fully reboot when I noticed it wasn't working so, I go to the modem page and lost all 8 down channels with the power not good either [att=1]
View Article[Equip] Is Comcast killing service if you don't upgrade from DOCSIS 2.0?
My dad lives in a nursing home in Colorado Springs. He has very basic Internet needs; the Economy tier is more than adequate. He has his own Motorola 5101U DOCSIS 2.0 modem. In the past couple weeks,...
View Article[Equip] Arris TM1602 Voice Modem - 16x4 upgradable to 24x8
I guess you're all saved unless Comcast decides not to support it :P. Guess a lot of us were wrong with the whole eMTAless future.
View Article[Business] Will switching to Comcast business result in better service
Will switching to Comcast business result in a better quality of service, support, and reliability -- Stop the Comcast-Time Warner merger, I'd rather Time Warner buy out Comcast.
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