So Comcast or Xfinity?
I have a few people who doesn't seem care to know about their Cable, Internet etc... they pay for what's work. Now the problem is when I try to teach them about there internet speeds why it's slow...
View Article[Speed] Speed Issues with SB1641
Hi All, About two months ago I purchased a Motorola SB1641 to replace the old Cisco modem that I was renting from Comcast. Unfortunately, I started having major buffering issues, making video streaming...
View Article[Connectivity] Random Connection Issues
Lately I've been experiencing intermittent problems going to websites. Usually it works itself out or I have to reboot the Wireless Gateway. Here is a screenshot of me trying to ping Google and not...
View Article[WiFi] TC8305C Wireless Question
Hello all: Besides a few wireless drops in the beginning the TC8305C I setup yesterday is working pretty well. However I've noticed that speed tests on my Nexus 7 tablet show about 25-26 Mbps when we...
View Article[Connectivity] All The Streaming Cable Channels Are Not Working??
Just about all of the streaming cable channels are not working what is up. 8 channels are working 3 of there are brand new never seen them listed
View Article[IPv6] Comcast IPv6 DNS server down
I cant get to 2001:558:FEED::1 but 2001:558:FEED::2 is reachable.
View Article[WiFi] Comcast Won't Honor Promotion
I signed up for a promotion for Blast internet for $29.99. I am currently being charged $66.95 for Performance. So I'm being charged double the price for half the speed. I have called twice about this...
View Article[Connectivity] Consistent Light Packet Loss
1) Miami, FL 2) 1% Packet Loss 3) It seems to be consistent over the long term, but there is not an obvious fixed frequency. I see no appreciable difference between when my connection is basically idle...
View Article[IPv6] Netgear retail router IPv6 issues..
Ok I am going to open this can please be nice, I want to get these issues fixed.. If your having issues with IPv6 PD dropping after a couple of days or having odd issues please post about them.. I...
View Article[Connectivity] Packet loss on business class
I have a friend who is in a 3 year business class contract with Comcast who has been unable to get a consistent packet loss issue addressed by tech support. Since first reporting this issue back in...
View Article[CustSvc] Is the direct forum being monitored by Comcast staff or not?
Hello, I have posted two different issues in the direct forum and so far have gotten not even a 'checking' on them. I understand that my latest thread is just a day old but my first issue was reported...
View Article[Speed] Slow to no DL speed's
so every day from about 6pm to 11pm my DL speed maybe hits 5Mbps. I'm tired of dealing with tech's and calling them every day to just get the same BS over and over again. during the day and late...
View Article[Equip] Recommendations needed for modems
I'm currently using one of the old Terris telephony/modem boxes, and Comcast tried to send me a new box that does WiFi too, but I don't want that. I have a router that I like already, and I want to...
View Article[Connectivity] Network Issues in Philly/Bucks Co. Area ??
Anyone else seeing recurring evening network issues in the Bucks County or Philadelphia area? Here's a summary of what I've seen over the past couple nights: - On my way home 8/19, there are 3 Comcast...
View Article[CustSvc] Do they or DON'T they record calls?
Like many businesses, Comcast announces that "... your call MAY be recorded for quality purposes" -- or something similar. Key word is "may". Yet many complaints relate to not being able to have their...
View Article[IPv6] Losing IPv6 routing every couple of days
My router connection had gone uninterrupted for 260 days until two weeks ago. While we were away on vacation it rebooted (T4 timeout) and when we returned I had no IPv6 connectivity. My prefix had not...
View Article[CustSvc] The most brutal Comcast call yet: Customer gets shuffled 6 times
http://bgr.com/2014/08/20/why-is-comcast-so-bad-15/ If you thought Ryan Block had a rough time with Comcast customer service then you havent seen anything yet. Taking an example from others who have...
View Article[Equip] TG 862G vs TC8305c
The sent me the 2nd one to replace a problematic Arris 1. Any significant difference? 2. Only holds small battery can't use my 862 battery in this -- - Bill
View Article[CustSvc] Can't get regular internet in apartment, only Comcast Business
I recently moved into an apartment near the downtown area of a major US city. AT&T only offers 768kbps, so I looked to Comcast. Long story short, Comcast won't let me sign up for their regular...
View Article[Equip] Alternative to the tg862g/ct
I have HSI and Voice and have used an older Arris for years. That old Arris was a bridge and I had a decent router of my own and also my own access point for WIFI. I upgraded to Blast so they sent me...
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