[CustSvc] 4 hours on the phone with comcast
I called to discuss changes to my plan to possibly save some money. I could not begin to detail all of the different people I was passed to. One the previous day I talked to someone who was going to be...
View Article[Connectivity] Is Comcast giving me the run around?
I've been having intermittent connection problems ever since I started my plan in November. I'm pretty sure it's because of high upstream power level - I can watch the connection coming back and...
View Article[Equip] Comcast introduces a new wireless gateway - the Cisco DPC3941T
On the Comcast Voices blog site today: Introducing the Industry's Fastest Wireless Gateway By Eric Schaefer, Senior VP, Wireless Product Management, Comcast Voices - September 8, 2014...
View Article[Install] Self install kit showed up out of no where?!
I've had Comcast service at this address for 5 years now... and out of no where a box shows up via UPS with a Comcast gateway device (first problem I have a Ciena box for the 505 fiber connection, so...
View Article[Equip] eMTA purchase: TM822 or TM862 or ...?
I'm currently on a 105/10 Blast plan with Voice service, and am renting an Arris TM822G modem, which seems to be working well (I originally had a TM722G, but swapped it out at the local service center...
View Article[E-mail] Spam filter breached again
  It looks like Comcast's spam filter has been breached again. I've been receiving an increased amount of spam. The Return-Path and Reply-To lines in the spam's header contain a domain that...
View Article[Connectivity] Joliet / Crest Hill, IL area Packet loss?
Hello all, I have been having an ongoing issue on and off for several months now and it's getting very frustrating. Web pages either take forever to load, don't load at all or load incorrectly. It's...
View Article[Speed] SB6141 woes
I just recently switched from wow to Comcast (12/6) and was using the supplied Cisco router/wifi/phone unit and receiving 125Mbps/25Mbps pretty consistently at all hours of the day. I had planned all...
View Article[Equip] Placing DPC3939 in bridged mode?
I recently moved to a town that doesn't have Verizon FioS so I switched providers to Comcast, and they gave me a Cisco DOCSIS 3.0 Voice Gateway Model "DPC3939". I have an Asus RT-N66U with Merlin's...
View Article[Install] blast 105 to extreme 150.
I was thinking of upgrading my comcast to the extreme 150,after talking to comcast they told me the line still runs on docsis but I need a dedicated feed straight from the pole. Anyway I can get around...
View Article[CustSvc] Putting XB3 into bridge mode
Hi - I recently switched from Frontier Uverse to Comcast triple play. The installer gave us an XB3 - and used it to hook up the phone line. I would like to try to put it in bridge mode and use my own...
View Article[Equip] Eliminate Rental Gateway
Recently I added an additional modem to my account that I purchased, SB6141 (8x4, didnt want to spend too much in hopes of upgrades to 3.1 coming in the future, but wanted something that could...
View Article[Speed] Any advice on how to get Comcast HSI to address a...
For weeks now, I have had dropped packets and terrible speeds, particularly on uploads, and mostly in the evenings. Watching streaming media is spotty and playing online games is hopeless. Contacted...
View Article[Equip] Setting up a router to a sb6141.
please give me steps. is it farely simple plug in and it will work? or do i need to set bridge mode(which i dont know how to do).
View ArticleNo speed increase after reboot on December 16
Starting a new thread at request of mod... Seattle Comcast customer here. My December bill clearly indicates that my Extreme 105 service should be upgraded to Extreme 150 on December 16: [att=1]...
View Article[Signals] Side Discussion about 16 channel Downstream Bonding?
Since Comcast Supports Several Modems with 16x4 Bonding Capabilities, I was wondering If anybody out there with these modems on Comcast is seeing 16 channel DS bonding or at least more the 8channels...
View Article[Connectivity] Block Traffic From China (From Edge)[DDoS]
I am a business customer with Comcast, is it possible to get them to block IP traffic originating from China, from hitting my router.
View Article[Speed] Install for speed from 50/10 to 150mbps
A tech came to the house today to install 150mbps speed. He said that the modem I have will support 150mbps so he wasn't going to install a new modem. He said it can take up to 24 hours for the modem...
View Article[Install] Install question
Hello, I'm curious to know if I ordered comcast would they run a cat5e/6 wire from my upstairs location, where the modem would be installed, to the downstairs PC? I don't want to use wireless between...
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